Review of the smartphone Blackberry Z10 - the first QNX phone. Blackberry Z10 user manual Design, dimensions, controls

The new flagship BlackBerry and the first smartphone on OS BlackBerry 10

BlackBerry Z10 has become almost the most anticipated smartphone novelty in 2013. BlackBerry users who have missed new products have been waiting for it, developers and IT industry experts have been waiting for it, since it uses a completely new operating system BlackBerry 10, which has every chance of competing for third place on the pedestal of mobile operating systems. Finally, all market participants have been waiting for the BlackBerry Z10, since the fate of the entire BlackBerry company (which until recently was named Research In Motion) depends on the fate of this device.

And then, finally, this day has come: in the last days of January, sales of the BlackBerry Z10 began. True, only in a few countries, but this only fueled interest. On eBay, in the first days after the start of sales, the price of an unlocked device exceeded $ 1200. Now, when the smartphone is already presented on the market more widely, the price of proposals has dropped to 700-800 dollars.

In Russia, the smartphone has not yet appeared on the official sale, although a number of online stores are already selling the device for an amount of 27 thousand rubles and more. Probably, the price for the official "white" BlackBerry Z10 will be in the range from 25 to 30 thousand rubles. There is no doubt that the novelty will be officially imported to us: Russia was in the list of countries shown at the presentation of the BlackBerry 10. In addition, an advertisement for the BlackBerry Z10 hangs on the main page of the official BlackBerry website in Russia. Therefore, it is high time to get acquainted with this device in detail, to understand whether it is necessary to buy it, and to try to make some predictions.

But before reading this material, we advise you to brush up on our report from the presentation of BlackBerry 10 - it tells the whole background of the emergence of the new OS, and also describes its main features (as they were declared at the presentation).

To begin with, let's make our standard comparison in terms of technical characteristics with the current flagships. Let's take only those models that are already on the market. Therefore, we left behind the scenes HTC One, which will only be released in April.

	BlackBerry Z10	Sony Xperia Z	Apple iPhone 5	Nokia Lumia 920
Screen	4.2 ″, IPS, 768 × 1280, 356 ppi	5 ″, IPS, 1920 × 1080, 440 ppi	4 ″, IPS, 640 × 1136, 326 ppi	IPS, 4.5 ″, 768 × 1280, 332 ppi
SoC (processor)	or TI OMAP 4470 @ 1.5GHz (2x Cortex-A9)	Qualcomm APQ8064 @ 1.5 GHz (4 cores, ARMv7 Krait)	Apple A6 @ 1 GHz (2 cores, ARMv7s * architecture)	Qualcomm Snapdragon S4 Plus @ 1.5 GHz (2 cores, Krait)
GPU	Adreno 225 or PowerVR SGX544	Adreno 320	PowerVR SGX543MP3	Adreno 225
Flash memory	16 GB	16 GB	from 16 to 64 GB	32 GB
Connectors	Micro-USB, Micro-HDMI, 3.5mm headphone jack	Micro-USB (with OTG and MHL support), 3.5mm headphone jack	Lightning dock connector, 3.5mm headphone jack	Micro-USB, 3.5mm headphone jack
Memory card support	microSD	microSD	No	No
RAM	2 GB	2 GB	1 GB	1 GB
Cameras	rear (8 megapixel; video shooting 1920 × 1080), front (2 megapixel, shooting and video transmission 720p)	rear (13 Mp; video shooting 1920 × 1080), front (2 Mp)	rear (8 megapixel; video shooting 1920 × 1080), front (1.2 megapixel, shooting and transferring video 720p)	rear (PureView 8.7 MP; video shooting 1920 × 1080), front (1.2 MP)
Support for LTE networks (frequency bands, MHz)	optional (700/850/1700/1900)	800 / 850 / 900 / 1800 / 2100 / 2600	850 / 1800 / 2100	800 / 900 / 1800/ 2100 / 2600
Operating system	BlackBerry 10	Google Android 4.1	Apple iOS 6	Windows Phone 8
Dimensions (mm)	130 × 66 × 9	139 × 71 × 7.9	124 x 59 x 7.6	130 × 71 × 10.7
Weight (g)	138	146	112	185

The table clearly shows that the smartphone is on a par with the flagships of the second half of last year, but it is inferior to the Sony Xperia Z, which was released quite recently. And in the near future, the BlackBerry Z10 will have to compete with the HTC One, and then the Samsung Galaxy S IV. And here it will already be obvious that it lags behind in terms of technical characteristics. In particular, all the flagships of 2013 are equipped with Full HD displays, equipped with quad-core CPUs, and the 8 megapixel camera (without any special technologies such as PureView) no longer corresponds to the top level.

Of course, everyone understands that the pursuit of performance is not an end in itself. And by themselves, the four cores do not mean anything yet. But let's see if BlackBerry can offer the user something special, thereby justifying the flagship positioning of the device.

Specifications BlackBerry Z10:

• Qualcomm Snapdragon S4 Plus @ 1.5 GHz (2 Krait cores) or TI OMAP 4470 @ 1.5 GHz (2 Cortex-A9 cores)
• Adreno 225 or PowerVR SGX544
• Operating system BlackBerry 10
• IPS touch display, 4.2 ″, 1280 × 768
• Random access memory (RAM) 2 GB, internal memory 16 GB
• MicroSD card slot up to 32GB
• Communication GSM GPRS / EDGE 850/900/1800/1900 MHz
• Communication 3G UMTS HSPA + 850/1700/1900/2100 MHz
• Optionally - LTE 700/850/1700/1900 (2600/800 FDD are used on the territory of the Russian Federation)
• HSPA + 21 Mbps
• Bluetooth 4.0, NFC
• Micro-HDMI video output support
• Wi-Fi 802.11a / b / g / n
• GPS, A-GPS
• Camera 8 MP, with support for shooting video Full HD
• Camera 2 MP (front), with support for video transmission 720p
• Lithium-ion battery 1800 mAh
• Dimensions 130 x 66 x 9 mm
• Weight 138 g

Well, now it's time to take a closer look at the smartphone.

Design

A test sample came to us for review with a not for sale sticker, without any packaging. Judging by the information available on the Web, the smartphone package includes a charger, a Micro-USB cable, user manuals and a stereo headset. In general, only the necessary minimum. The generosity of BlackBerry devices is a thing of the past.

The appearance of the smartphone makes a good impression. The Z10 looks stern but not boring. The style obviously echoes the BlackBerry PlayBook: like the tablet, the smartphone is a black rectangle (although there is a white version) with rounded corners. The back surface is made of corrugated soft-touch plastic, in the center back there is a metal BlackBerry logo (again, like the PlayBook).

Straight edges, made of hard matte plastic. Buttons on the edges are metal. In general, the BlackBerry Z10 looks like a serious modern business device. In terms of design, this is the transfer of the ideas of the PlayBook tablet to the smartphone, and the transfer is successful. BlackBerry has abandoned the abundance of buttons that were on the previous flagship devices (Bold 9900, Torch 9810, etc.), betting on minimalism, but without falling into imitation of the iPhone and not merging with numerous Android devices.

BlackBerry hasn't chased the screen size either - unlike many Android manufacturers who seem to be competing to see who has the biggest screen size. The diagonal screen of the BlackBerry Z10 is 4.2 inches, so the device is comfortably wrapped in a hand, but still looks large enough. That is, it is, rather, a male device (although recently many girls have seen giant smartphones).

There are no buttons at all on the front surface. The on-off button is located on the upper edge in the center. On top of that, it is quite tight. So you can't accidentally press it (BlackBerry Torch 9800/9810 had such a problem). In addition to this button, a microphone hole and a 3.5 mm headphone jack are located on the top edge.

On the right side of the device are the volume down and volume up buttons, and between them is the voice control start button.

On the left side there are Micro-USB and Micro-HDMI connectors (for the first time on BlackBerry smartphones, before that we saw Micro-HDMI only on the PlayBook tablet).

The bottom edge is free of buttons and connectors, but there is a small slot on it, under which the speaker is hidden. In addition, by inserting a fingernail into this hole, you can pry and remove the back cover.

An important difference between the BlackBerry Z10 and many flagships from other manufacturers is the presence of a removable battery. Thanks to this, you can reboot your smartphone if necessary, and replace the battery with a spare one if your phone runs out during an active work day (you can buy a second battery on the BlackBerry website).

Next to the slot for the Micro-SIM card (by the way, for the first time in BlackBerry! Even the Bold 9900 still used the standard Mini-SIM format) there is a slot for microSD memory cards.

In general, the design of the smartphone pleased us: it is thoughtful, rather individual, but at the same time in line with modern trends, so the device does not look old-fashioned. Of particular note are the case materials, removable battery and HDMI-out.

Screen

The smartphone screen is covered with a glass plate with a mirror-smooth surface and, judging by the reflection of bright light sources in it, has an anti-glare filter. On the outer surface of the screen there is a special and rather effective oleophobic (grease-repellent) coating, so fingerprints do not appear as quickly as in the case of ordinary glass, but are removed more easily.

This smartphone has a non-switchable automatic brightness control of the backlight using the light sensor (it is located on the front panel under the front speaker slit). The brightness adjustment range depends on the position of the brightness adjustment slider. If it is set to the minimum, then in complete darkness, the auto-brightness function reduces the brightness to 5 cd / m², in an office illuminated with artificial light, the brightness is set to about 20 cd / m², and in a very bright environment (more than 20,000 lux), the brightness rises to 85 cd / m²; if the slider is in the middle of the scale, then under similar conditions the values ​​are as follows: 8, 90 and 380 cd / m²; when the adjustment is set to maximum: 70, 260 and 700 cd / m² (the last value is an absolute record for brightness at the time of this writing). In most cases, the slider can be left approximately in the middle, and only when using the smartphone outside on a sunny day can it be brought to the extreme position - in this case, the screen will be readable without any problems. At low brightness, there is no backlight modulation at all, so there is no backlight flickering.

This smartphone uses an IPS-type matrix, as a result, the screen has good viewing angles without inverting shades and without significant color shift, even with large deviations from the perpendicular to the screen. When deviated along the diagonal, the black field lightens slightly and, depending on the direction of deviation, acquires a red-violet tint or remains almost neutral gray. When viewed from a perpendicular view, the black field uniformity is very good. The response time for the transition black-white-black is 32 ms (14 ms on + 18 ms off). The transition between mid-tones of 25% and 75% (based on the numerical value of the color) and back takes 45 ms in total.

The contrast is quite high - about 980: 1. The 32-point gamma curve did not reveal any blockage in highlights or shadows, and the exponent of the approximating power-law function is 2.54, which is higher than the standard value of 2.2, while the real gamma curve deviates quite a bit from the power-law dependence:

Note that the brightness of the backlight changes slightly in accordance with the nature of the displayed image - it increases for light images and decreases for dark ones. Therefore, we measured the real contrast on a template in which one half of the screen was black, the other was white, and the resulting dependence of brightness on the hue (gamma curve) may not correspond to the gamma curve of a static image, since the measurements were carried out with sequential output of shades of gray on the whole screen.

The color gamut is slightly narrower than sRGB:

The spectra show that the matrix filters mix the components together:

However, in general, the colors on this screen are close to natural in saturation. The balance of shades on the gray scale is acceptable, since the color temperature is not much lower than 6500 K, but over the entire part of the gray scale that is significant, this parameter changes slightly, while the deviation from the spectrum of an absolutely black body (delta E) is less than 10, which is considered for a consumer device a good indicator, and the delta E variation is not very large. (The dark areas of the gray scale can be ignored, since the color balance there is not very important, and the error in measuring the color characteristics at low brightness is large.)

All in all, the screen has a phenomenally high maximum brightness, adequate automatic adjustment of the backlight brightness, good color reproduction, high contrast and outstanding black stability when viewing diagonally. In terms of the set of parameters, the Blackberry Z10 has one of the best screens among all smartphones we tested.

Platform and performance

BlackBerry has released two versions of the Z10 smartphone: with and without LTE module. Accordingly, in models with the LTE module, the SoC Qualcomm Snapdragon S4 Plus (another name is Snapdragon MSM8960) is used, which is familiar to us from a number of devices (ASUS Padfone, Sony Xperia V, Nokia Lumia 920, etc.), and in models without LTE - TI OMAP 4470. The CPUs of both SoCs have two cores running at 1.5 GHz. But Snapdragon uses its own cores, while OMAP uses Cortex-A9 cores. The main difference between the two SoCs, as you might guess, is the presence or absence of a built-in LTE modem. However, for Russian users, there is no sense in the model with LTE, because the supported bands still do not coincide with those used in Russia.

We tested a model with TI OMAP 4470. For obvious reason, we could not test it using our standard method: there are practically no benchmarks for BlackBerry 10 OS yet. We found only the Geekbench 2 multiplatform benchmark in the BlackBerry World store. In addition, of course, we ran the SunSpider 0.9.1 browser benchmark. And here are the results.

In SunSpider, the smartphone showed good, but far from a record result. Recall that the results of this benchmark strongly depend on the browser used, and since the browsers in all four cases were different (the standard browser on the BlackBerry Z10, Safari on the iPhone 5, Chrome on the LG Nexus 4 and Internet Explorer on the Nokia Lumia 920), the resulting the numbers, rather, may indicate not the performance of the SoC, but rather the efficiency of the browser engine with Javascript.

Note that according to our feelings, the BlackBerry Z10 browser is very fast, from the point of view of web surfing, this is one of the best smartphones, in addition to everything, it also natively supports Adobe Flash. But back to performance tests.

In Geekbench, the smartphone scored 1446 points. This is more than the iPhone 5, but less than the Android flagships of late 2012 - early 2013.

However, we emphasize that in this case, performance testing using benchmarks is a bit abstract and divorced from reality. Since we cannot yet compare with other smartphones on the same OS (BlackBerry Z10 is the first model on BlackBerry 10), and it makes sense to compare with smartphones on other platforms only for research purposes, since no one has yet will not develop, and, accordingly, there will be no competition with Android and iOS here.

It is more important to look at how much performance is sufficient for existing applications in BlackBerry World, as well as for day-to-day operations using the pre-installed applications.

Note that despite the advanced multitasking, we did not notice any signs of a performance shortage. The OS interface works extremely smoothly, programs open quickly, switching between applications does not confuse the smartphone.

In terms of games, we have installed two 3D games: Asphalt 7 and N.O.V.A. 3. Both of them went to the BlackBerry Z10 without any problems, although the graphics level there is quite top-notch.

Overall, it is clear that BlackBerry Z10 users are unlikely to face any performance issues anytime soon, since this is the first version of the OS, there have been no major updates that could potentially slow things down yet. Likewise, there were no other, more powerful devices that developers could focus on.

HDMI interface test

Additionally, the HDMI interface was tested (recall that the smartphone has a Micro-HDMI output). To test it, we used an LG IPS237L monitor and a simple Micro-HDMI to HDMI cable. When connecting via HDMI, the choice of the operating mode of this interface becomes available - you can select the resolution (several options) and for the 1080p and 720p modes you can specify the frame rate - 50 or 60 Hz. We tested in 1080p at 50 and 60 Hz. The display on the monitor screen in portrait orientation of the smartphone screen is carried out in portrait orientation, while the image height on the monitor screen is equal to the height of the display area, and black borders are displayed on the right and left. In landscape orientation, the picture on the monitor is precisely inscribed in the display area in height, but narrow black fields are displayed on the right and left. The actual resolution of graphics and interface elements (but not video images!) On the monitor screen is equal (except for display in portrait orientation) to the resolution of the smartphone screen. The sound is output via HDMI (in this case, the sounds were heard through the headphones connected to the monitor, since there are no speakers in the monitor itself) and is of very good quality. At the same time, at least multimedia sounds are not output through the loudspeaker of the smartphone itself, and the volume is controlled by buttons on the smartphone body. However, in the settings, you can turn off the audio output via HDMI, and then it will be output through the phone's speaker.

The video output by means of a standard player deserves a special description. To begin with, using a set of test files with an arrow and a rectangle moving one division per frame (see Methods for testing video playback and display devices. Version 1), we checked how the video is displayed on the screen of the smartphone itself. Screenshots with a shutter speed of 1 s helped to determine the nature of the frame output of video files with different parameters: the resolution varied (1280 by 720 (720p) and 1920 by 1080 (1080p) pixels) and the frame rate (24, 25, 30, 50 and 60 fps). with). The results of this (block entitled "Screen") and the following test are tabulated:

File	Uniformity	Skips
Screen
watch-1920x1080-60p.mp4	not reproduced
watch-1920x1080-50p.mp4	not reproduced
watch-1920x1080-30p.mp4	Great	No
watch-1920x1080-25p.mp4	Good	No
watch-1920x1080-24p.mp4	Great	No
watch-1280x720-60p.mp4	Great	No
watch-1280x720-50p.mp4	Good	No
watch-1280x720-30p.mp4	Great	No
watch-1280x720-25p.mp4	Good	No
watch-1280x720-24p.mp4	Great	No
HDMI (monitor)
watch-1920x1080-60p.mp4	not reproduced
watch-1920x1080-50p.mp4	not reproduced
watch-1920x1080-30p.mp4	Great	No
watch-1920x1080-25p.mp4	Great	No
watch-1920x1080-24p.mp4	Great	No
watch-1280x720-60p.mp4	Great	No
watch-1280x720-50p.mp4	Great	No
watch-1280x720-30p.mp4	Great	No
watch-1280x720-25p.mp4	Great	No
watch-1280x720-24p.mp4	Great	No

Note: If both the "Uniformity" and "Gaps" columns have "green" ratings, this means that, most likely, when watching movies, artifacts caused by uneven alternation and skipping of frames will not be visible at all, or their number and visibility will not affect the viewing experience. "Red" marks indicate possible problems with the playback of the corresponding files.

1080p files with 50 and 60 fps are not actually played back (or rather, they are played, but only as a slideshow with a frequency of 5-7 frames per second), but there are no complaints about the playback quality of the rest of the test files. Even the fact that in the case of files with 25/50 fps, the intervals between frames do not always alternate evenly, it is unlikely to be very striking. For example, here is a photo of the screen of this smartphone, obtained when playing a 720p 60 fps video file:

You can see that all the frames are shown alternating at the same interval - great! On the smartphone screen, all shades are displayed in the highlights (in the “video” range - 16-235), in the shadows the first 6 darkest shades in this range are indistinguishable from the black level. The picture of video files with a resolution of 720p (1280 by 720 pixels) is displayed with a vertical resolution of 1: 1, but horizontally, for some reason, the image is either compressed or stretched by a couple of pixels.

When playing video with a standard player on a monitor connected via HDMI, the picture of video files with a resolution of 1920 by 1080 pixels is not displayed on the whole screen - black bars are displayed around the perimeter, slightly wider on the sides than above and below, but without any cropping, so the picture is a little compressed, and the true 1920 x 1080 resolution is no longer there. The brightness range displayed on the monitor exactly corresponds to the standard - all shades of the "video" range are displayed in the shadows and highlights. Since there is a choice of frame rates, in the table we present the results obtained for files with 24, 30 and 60 fps in 60 fps output mode, and for files 25 and 50 - in 50 fps output mode. Those who care about the quality of the output can adjust the output accordingly. The test results are shown in the table above in the "HDMI (monitor)" section. It can be seen that the ability to select the frequency allowed us to achieve an ideal result - the files are played back with a uniform alternation of intervals between frames and without frame skipping. Well, except for all the same 1080p with 50 and 60 fps. In general, although there is a slight decrease in the picture clarity of video files due to a slight reduction in the picture, the HDMI connection can be used for watching movies, playing games, displaying web pages, and other activities that benefit from the exponential increase in screen size.

Communication functions

BlackBerry devices have always been famous for two things: impeccable voice quality and proprietary BIS / BES services (BlackBerry Internet Service and BlackBerry Enterprise Server). The new device has neither the one nor the other. His voice communication is not as stable as we expect from BlackBerry. In the process of using the device, I had moments when the signal suddenly disappeared, after which, after a few seconds, I received a notification that they called me. I have never noticed this with the BlackBerry Torch 9800. I can't say that the BlackBerry Z10 is in a very bad situation with this, but the reliability that was before is not here.

But the main disadvantage is the absence of BIS. Let us recall what it is. BIS is a special BlackBerry service for individuals that connects through an operator (we have the Big Three) and allows you to receive and send letters via an encrypted channel via GPRS / EDGE / 3G. In addition to this, letters come to you almost instantly, but your smartphone does not have to constantly poll the mail server - this responsibility is assigned to the operator's server. Simply put, letters come to you as quickly as SMS, and require no more activity from the smartphone, so push-delivery of letters does not drain the battery.

BIS costs 350 rubles a month, but for this money you get, in addition to the above, unlimited Internet traffic throughout Russia (via the blackberry.net access point).

So, this feature is not available for the BlackBerry Z10. And the point is not in our operators - the situation is similar all over the world. Why BlackBerry has abandoned one of its main trump cards is a mystery.

And one more curious detail. The smartphone has BlackBerry Messenger, and it is not blocked (as in previous BlackBerry devices sold in Russia). However, the peculiarity of BBM was just work through BIS - including encryption of messages. In the BlackBerry Z10, it looks like BBM has become just an ICQ-type messenger, the only feature of which is the ability to make video calls. And that could be valuable. But are there so many BlackBerry Z10 users among your acquaintances?

Operating system and applications

The smartphone runs on a completely new operating system BlackBerry 10. As a matter of fact, this is its main feature. We are dedicated to the operating system.

Camera

BlackBerry Z10 is equipped with two cameras: front and rear. The front camera has a resolution of 2 megapixels, and it is reported that it can support 720p video transmission. But the problem is that Skype for BlackBerry 10 is not yet available. Therefore, we could not check the video link.

The rear camera has a resolution of 8 megapixels and is designed for taking photos. The quality is quite decent. Here is an example of a shot taken from a building window on a sunny day (clicked to view the original).

Below is a fragment of the same image at 100% magnification. It clearly shows that there are practically no artifacts, and the clarity is quite high (even the car brand is visible on the left at the fence).

In the camera settings, you can set shooting in 16: 9 (default) and 4: 3 format. The maximum resolution (3264 × 2448) will be obtained in the second case. When shooting 16: 9, the resolution will be 3264 × 1836. Here is a sample snapshot (original is available on click).

With our standard task - shooting a magazine page in daylight - the smartphone did an excellent job: the text is perfectly clear and legible in all shots.

The camera has two interesting features. First, the photo is taken by touching any place on the screen. On the one hand, this is convenient, but on the other hand, if you are used to the iPhone, where you set focus by touching a certain area of ​​the screen, then on the BlackBerry Z10 you will constantly take premature shots, touching the screen to set focus out of habit. By the way, the focus on the BlackBerry Z10 is set as follows: you need to touch the screen in the place where the square focus frames are installed, and, without lifting your finger, move them to where you want to focus. Then take your finger off and press the screen again (anywhere).

The second interesting feature is the Time Shift mode. It is needed for portraits. You shoot a person, then choose the area where his face is, and you can choose the moment when the person did not blink and looked the most successful. Moreover, it is implemented very intuitively and simply. Unfortunately, the built-in screenshot tool does not allow you to capture images from the Camera app. Therefore, we cannot show screenshots of Time Shift (as well as other modes). Below is an example of a snapshot on Time Shift. It has the same resolution as regular images, but inferior in quality to them.

In addition to Time Shift, the camera has other very interesting shooting modes: Action(for shooting moving objects), Board(for shooting anything with a white background), Night, Beach or snow... Stabilization and burst mode are also available. The flash can be turned on, off and set to automatic.

Videos can be shot in 1920 × 1080 resolution (1280 × 720 by default). Here is a sample video (30 seconds, MP4, 61.9 MB). The quality is quite decent, although there are still slight twitches. Below is a screenshot from the video.

In general, although the camera does not have the parameters of top-end smartphone cameras and cannot boast of any special technologies (such as PureView), it can be considered one of the advantages of the BlackBerry Z10.

Sound

There are no complaints about the volume of the smartphone's sound signals, and the music is played through the headphones quite well, but there is one caveat: the smartphone is very picky about headphones. With many headphones, he just doesn't want to work properly. In particular, Apple EarPods (the headphones supplied with the iPhone 5) are not compatible with this smartphone. Other headphones (Philips) did not work very well with the BlackBerry Z10. In general, a strange situation.

Autonomous work

Perhaps the biggest disappointment with the BlackBerry Z10 is battery life. In classic BlackBerry devices, this parameter was, on the contrary, one of the trump cards: the BlackBerry Torch 9800, which I use in everyday life (and to which I, by the way, gladly returned after testing the BlackBerry Z10), works on a single charge for about two days. At the same time, I make and receive dozens of calls, receive at least 60 emails via the BlackBerry Internet Service, send dozens of emails and SMS messages from my smartphone, periodically read RSS feeds and Facebook updates via the Social Feeds application ... When I tried to use Torch 9800 instead of the new BlackBerry Z10, then even setting the mail check every half an hour and refusing to use RSS, I received a completely discharged smartphone by the end of the day (I answered emails and SMS in the same mode). Accordingly, if you check your mail more often and show some activity on the Internet (go to some news sites, read Twitter and Facebook, write to social networks ...), then the smartphone will not last until the end of the working day.

In principle, it cannot be said that the BlackBerry Z10 is fundamentally inferior to Android competitors and the iPhone here (although, according to my feelings, on average, the iPhone and Android flagships live on battery a little longer). But the main thing is that you don't expect this from a business-oriented BlackBerry.

We also conducted the following test: we launched the game Asphalt 7 on the BlackBerry Z10. In this case, the screen brightness was set to a medium level. In this mode, the smartphone worked for just over two hours and got very hot during the game. In principle, the iPhone 5 in a similar test (GLBenchmark Battery Test, simulating a gaming scene) lasted only a little longer and also showed strong heating, but the iPhone 5 had the brightness set to maximum in this test.

conclusions

Before delivering the BlackBerry Z10 verdict, I decided to formulate for myself why I love my BlackBerry Torch 9800. And I realized that its main advantages for me are as follows: working with mail via BIS, long battery life (about two days in my mode of use), impeccable quality of communication, comfortable physical keyboard, excellent service BlackBerry Protect, thanks to which I am confident in the safety of all SMS, notes, calendars, etc., the most convenient interaction with the BlackBerry PlayBook tablet via BlackBerry Bridge.

Question: which of these does the BlackBerry Z10 have? Answer: nothing. Of course, it has its merits. This is Full HD video playback (including video output via HDMI), the ability to play 3D games (which, however, are still few), a browser with Flash support, a good camera, a very promising OS (although still crude). In addition, this smartphone has a nice design and a great screen (although not Full HD). But in terms of key features that determine the user experience, BlackBerry Z10 loses to Android flagships. There are much more games on Android, Google navigation is incomparably better, video playback capabilities are much more extensive (thanks to many alternative players). Yes, the BlackBerry 10 has a number of interesting features. This is wide support for gestures, an interesting concept of a touch keyboard, a single center for all messages and notifications of the BlackBerry Hub, deep integration of Facebook and Twitter into the OS, Time Shift shooting mode ... But isn't other manufacturers implementing the same (albeit with some differences)? But the BlackBerry Z10 does not have really unique features - those for the sake of which you can prefer this particular smartphone to all competitors (even more advanced in characteristics). We do not consider here the advertised BlackBerry Balance mode to distinguish between work applications and personal ones, since we were never able to activate it, and this opportunity itself is unlikely to be of interest to a wide range of users. In contrast, by the way, from BIS.

In pursuit of fashion, BlackBerry has lost its face, its individuality. Without offering anything special, fundamentally impossible on other platforms, the BlackBerry Z10 is inferior in terms of consumer qualities to the flagships on Android and iOS. And the main drawback is the lack of BlackBerry Internet Service. It’s incomprehensible how BlackBerry could think of this - to release a flagship without BIS. After all, this is a surefire way to lose your old, most loyal BlackBerry users. Perhaps the company is hoping to gain new fans with the Z10, and reviews on Western online retailers indicate that some of those who have used Android and iPhone before have really come to love the Z10. But how many such users are there? This is the main question.

Do not forget that BlackBerry also has a smartphone with a physical QWERTY keyboard - the BlackBerry Q10. It will be released later, and, apparently, it is the Q10 that is targeted at the traditional BlackBerry audience, the current BlackBerry Bold 9900 users. But in the case of the Q10, BlackBerry has set itself the bandwagon: the physical keyboard makes senseless one of the main features of BlackBerry 10 - a virtual keyboard with prompts ... In general, the multimedia capabilities of the BlackBerry 10 will be in demand on this device with a small screen to a much lesser extent than on the BlackBerry Z10. Therefore, most likely, the further fate of the company will depend on the fate of the BlackBerry Z10, and it will become clear within a few months after the start of sales.

Contents of delivery:

• Telephone
• Li-Ion 1800 mAh battery
• Charger (5V, 750 mAh)
• USB cable
• UK plug (Europe plug)
• Wired stereo headset
• Instructions

Positioning

RIM has long rested on the laurels of the corporate segment and believed that the emergence of the iPhone threatened everyone but her. The RIM executives firmly believed that corporate users would remain faithful to Blackberry, never fall for the beautiful iOS interfaces, prefer the absence of additional programs to the main function - working with mail. One of the former market leaders, Motorola, held roughly the same view in the late 90s, believing that it would retain market share and business users. It turned out that all the calculations went to pieces and serious people in suits began to buy phones not only for work, but also for entertainment - they were attracted by the opportunity not only to solve business issues, but also to play in their free minutes. In 2010, RIM made the same mistake, although they tried to fix it several times. After skipping the boom in touchscreen phones, the company was aggressively trying to regain its leadership in the corporate segment. The reasons for these misses are described in detail in several materials, I recommend this one to you.

The QNX platform, which RIM bought in 2010, was designed to tackle a segment of embedded computing in cars that promised staggering growth. The company saw its future here as well. But at the moment when RIM realized that they had no future in smartphones with the developments that they had, they decided to use QNX here too - this is how the smartphone direction of this OS appeared. Initially, the release of QNX smartphones was planned for the end of 2011, but then the date was postponed, the announcement of the first device took place at the end of January 2013. It is curious that the first smartphone on this platform is a long-liver, it was developed for so long that by the time it was released, it had lost its original luster.

From a positioning point of view, the Blackberry Z10 is a promise from Blackberry (which became Blackberry with the announcement of RIM) to return to the market and play an active role in the segment of modern devices. This is the company's flagship, which should be heavenly manna for Blackberry fans and the weapon with which the company will pave its way up to market share growth. The description of the product was allowed only in superlatives, the entire presentation was about what revolutions happened with the release of the Z10. But if we throw away all this husk, then we will see a product that can be interesting as a toy for those who have money and, by a happy coincidence in the past, they are users of devices from RIM.

An amazing situation has developed in the market when two platforms dominate - iPhone and Android. They are simple, straightforward, well studied and somewhat boring. Very often people want to see an alternative to these platforms, they are attracted by something new. Of course, it is worth talking not about all people, but only about mavericks, those who are looking for new experiences - their number at all times was small. We sometimes call them geeks or tech enthusiasts. These people do not buy a product in order to use it out of the box, they are attracted by the opportunity to delve into the insides, explore the possibilities, and the more rare the product, the more interesting the process of studying it. Perhaps you can recall another platform that was very attractive to this audience - MeeGo. The first and last smartphone on MeeGo for the general public is the Nokia N9.

There are many parallels between Nokia N9 and Blackberry Z10. Both products are flagships and the companies have high hopes for them. There was a lot of PR and hype around both systems. Moreover, Blackberry Z10 ideologically copies the interface of MeeGo and Nokia N9, which most people either do not remember or prefer not to remember.

The only difference between these devices is that MeeGo was killed by a strong-willed decision of Stephen Elop, the president of Nokia. This system, with the support of Nokia, had a good chance of gaining a foothold in the market. In the current situation, Blackberry 10 has no such chances for the company of the same name. But on the other hand, we will see a large number of products from Blackberry on this operating system, and the Z10 is not the first or last product.

Comparison with Nokia N9

In addition to geeks, this product is interesting for those who are nostalgic for the good old days and Blackberry smartphones. Fans of the company expect notable models every year and do not receive them, yearning for them, they can choose the Z10 as the object of realizing their nostalgia. I am sure that there will be many such people and they will make up the second large group of buyers. Unfortunately, it is impossible to say that the Blackberry Z10 can offer something interesting to the mass consumer. This is a very niche model, not designed for noticeable success and has no prerequisites for this.

Design, dimensions, controls

To begin with, the company traditionally adheres to two color solutions - black and white. These are the colors available for the Z10.

The phone measures 130x65.6x9 mm and weighs 137.5 grams. The phone fits well into the hand, the back wall is made of plastic, it is velvety, very pleasant to the touch. Unfortunately, all body materials are inexpensive - they are plastic and again plastic. Considering the cost at the level of the iPhone 5 and comparable to other flagships, we can say that Blackberry decided to save a lot on materials. Usually companies try to introduce new materials or technologies in their flagships; Blackberry did neither. For some reason, I always want to compare the Z10 with the Sony Xperia Z, which has a glass front and back, which can be considered an innovation in materials. Even Nokia N9 was made in an unusual case for that time.

On the other hand, someone may say that time-tested solutions are better and you don't need to embark on bold experiments, many people need predictability. Then they will definitely not be disappointed in the Z10, it is very predictable.

On the top end of the device there is an on / off button and a 3.5 headset jack. On the left side there is a microHDMI connector and next to it is a microUSB connector for a charger. On the right side there is a paired volume control key, in the middle there is a voice command button. An 8MP lens and LED flash are visible on the back cover.

The LED indicator was brought out to the front surface, it is to the right of the speaker grill. There is a proximity sensor, a front camera. The design of this device is not very individual, it resembles many modern smartphones - the unique look so characteristic of the Blackberry in the past is not observed here. It will be difficult to distinguish this device from the Motorola Droid X from afar.

Motorola Droid X

As for the build quality, there are no complaints about the phone, everything is pretty good and reliable. The back cover opens with ease, inside you can see a vertically stretched battery, as well as a slot for microSD cards and microSIM. Also, allow me to show comparative photos with other phones.

Comparison with Samsung Galaxy S3

Comparison with Apple iPhone 5

Comparison with BlackBerry Bold 9930

Display

The flagships of 2012 had screens with a diagonal of 4.5-4.7 inches and an HD-resolution of 1280x720 pixels, in 2013 the trend was a slight increase in the diagonal while maintaining the size of the case and increasing the resolution to Full HD (1920x1080 pixels). Since the Blackberry Z10 was supposed to appear in early 2012, it uses the screen of the previous generation - the characteristics are typical for last year's flagships: 4.2 inches, 1280x720 pixels, 355 dpi. The screen brightness adjusts automatically, you cannot disable this setting (a typical solution for companies when they have problems with power consumption). The good news is that, nevertheless, we have retained the brightness setting, which can be set manually (from this level the backlight is regulated). For my taste, this is a fairly good compromise solution - as a rule, Nokia did not provide such an opportunity.

The screen is 15: 9, which is somewhat unusual, but does not cause any inconvenience. It glares in the sun, but not much - the picture fades, but it is quite readable.

From the pleasant - you can adjust the size of fonts, from delicate and almost weightless to gigantic. This will be a pleasant help for those who have impaired vision. Perhaps, only in the Z10 and Samsung smartphones this parameter was given attention, it is important for many people.

When reading web pages or books, the backlight is clearly visible at the bottom of the screen; it may annoy someone with its drawing, but you quickly get used to this feature of the device.

It makes no sense to compare the picture quality with Full HD displays, such a comparison will lose the Z10. It can be compared to the Galaxy S3, which has been on the market for almost a year and will soon receive a replacement.

Comparison of screens with Samsung Galaxy S3 (top of the frame)

The last point, which for some reason is diligently bypassed in the Z10 reviews or attributed to the keyboard, is that the manufacturer used a touchscreen device slightly different from competitors in order to achieve soft clicks. Perhaps, this device is amazing due to this very parameter; when typing on the keyboard, there is a feeling of softness, smoothness and simplicity. This is not the case on Android smartphones or iPhones. For some, this may be a decisive argument. But apart from this parameter, the display has no advantages, it is somewhat outdated for 2013. Color rendition and brightness are far from the maximum, this is a good level, nothing more.

Battery

Phones from Blackberry have always been famous for the fact that they knew how to work for a long time, and this was one of the brand's chips, its strong point. Already in the Blackberry 9900, battery life has become a bottleneck that most users complained about. It was hoped that with the release of the new OS, optimization of the code, the use of the old chipset would make it possible to achieve long-term operation, but this did not happen.

The phone uses a 1800 mAh Li-Ion battery. According to the manufacturer, it is capable of providing up to 310 hours of standby time and up to 10 hours of talk time. In my opinion, these indicators are very crafty, since in ordinary life the device works much less and the operating time strongly depends on what you are doing and how you charge it.

Let's start with the charger - the complete charger has the following parameters: 5V, 750 mAh. With its help, the battery charging takes exactly three hours, which may not seem very convenient to many. Alternatively, leave the phone plugged in overnight. You can use chargers with a high current (1A or even 2A), in this case you will somewhat shorten the battery life, but at 2A it will take about 1.5 hours to fully charge. Here everyone should choose for himself what attracts him more.

It so happened that while working with the Z10, I constantly discharged the device for lunch and therefore took external batteries with me, which allowed me to discover a rather funny and interesting thing. The phone uses a certain “smart” charging algorithm, which, apparently, identifies the “someone else's” charger - the charging time becomes insanely long, and a couple of devices did not work with the Z10 at all, the phone simply turned them off.

Over the course of the smartphone's operation in combat conditions, not everything goes smoothly, a lot depends on what programs you use. For example, the phone has pre-installed Twitter / Facebook applications, and when you use them, the device starts to warm up mercilessly. As you can imagine, the more the phone heats up, the faster the battery is discharged. I sincerely do not understand how ordinary social media clients can put such a load on the processor, but the case gets unpleasantly hot and the battery charge evaporates before our eyes. With an average screen backlight and using twitter, you can completely drain the battery in a couple of hours. In ordinary, everyday life with a few tens of minutes of talks, twenty minutes on the network via 3G, a couple of SMS, this device lives a little more than half a day. Exactly under the same load, the iPhone provides at least 24 hours of operation and it still has 15-20 percent of the charge. The difference in uptime is huge and often described by poorly optimized software. For example, I expected that when listening to music, the runtime would also be minimal, but it turned out to be very high. But as soon as you install a third-party player, you get a heating of the case and a dramatic reduction in battery life.

In the most optimistic scenario, you will get one daylight hours of work, but this means that you almost do not need to use your phone (I had an email check every 30 minutes, the same for social networks, and so on - Wi-Fi is always on). It is possible that in the absence of mail or social networks, you can stretch out the working time to one and a half days. But here we must ask the question whether it is worth taking a device in which the operating time is so short. It somehow reminded me of the situation with HTC One X, which could not work under load and lived for 5-6 hours. With Blackberry Z10 something similar, weak battery and unoptimized software. True, there are various options for filling the device, which affect its performance and efficiency.

It is a pity that the status bar does not show the phone's operating time in percent, in the Settings section you can find an indication of the battery charge, but the measurement step is 5 percent, which is quite unusual, and there is nothing to explain it.

Hardware platform, performance

The model is available in two versions - with the TI OMAP 4470 chipset, it is a dual-core processor with a maximum frequency of 1.5 GHz (model STL100-1), and also on the MSM8960 chipset from Qualcomm - it is also dual-core and with the same frequency, the only difference is LTE support. There are three versions built on the Qualcomm chipset - STL100-2, STL100-3, STL100-4, they differ in frequencies and regions of distribution.

The review deals with the STL100-1 model, but, already completing this material, I found a model on Qualcomm and tried to compare them in the same tasks (STL100-2). The difference turned out to be noticeable not only with a stopwatch in hand, but also perceptibly by eye. The STL100-1 warmed up faster, while the STL100-2 was not so “hot” in normal tasks and lasted longer. When using only Wi-Fi, the gain of the Qualcomm chipset was noticeable, it gave an overall increase in battery life of 15-20 percent. At the same time, when they started using the 3G mobile network, the Qualcomm chipset turned out to be a little less efficient (although I personally expected otherwise).

According to subjective impressions, the STL100-1 model is not as good as other variants, it has worse power consumption performance. This does not give a giant increase in the life of the phone, but it is still noticeable. Subjectively, the number of freezes on the Qualcomm chipset is also less (it is possible that he simply did not use the phone so tightly, did not set up all accounts, and so on).

There are no complaints about the speed of the phone in system applications and the interface. Everything is quite fast and smooth, but unfortunately, it is not as fast as on the iPhone 5. Fast, but not too fast. For most users, the speed will be sufficient. However, there is one trick here - as the case warms up, the launch time of applications increases, and the speed of their work decreases. Sometimes apps freeze naturally and you wait for the phone to unload them from memory.

Memory, memory cards

The device comes in only one version with 16 GB of internal memory, of which 10.8 GB is available to you. You can install a microSD memory card up to 64 GB, which will solve all your memory problems. In my opinion, this is more than enough for most people, and there are no pitfalls here.

The amount of RAM is 2 GB, of which 1.3 GB is available after the system is loaded. Up to 8 applications can be open in memory, providing sufficient memory for all tasks. However, memory management is not optimal, there are often situations when an attempt to download a new application leads to slow phone performance, you need to close applications in memory to speed up its operation.

Communication capabilities

When connected to a PC, the phone automatically detects the operating system (MacOS / Windows) and offers to install the Blackberry Link, which is downloaded from the company's website. Only after installing this program will the drivers be installed, which will allow you to see the phone's memory as removable media. For a memory card, such dances with a tambourine are not needed, it is immediately visible as a removable medium.

In my opinion, this is a very stupid idea, since it limits the Z10 connection only to places where you can install the synchronization program (if you do not use a card, but only the built-in memory). When connected, you can see a virtual disk with drivers and an installation file, but the attempt to install the drivers manually was unsuccessful (in Windows I also liked the request to restart the computer - why so much fuss around the usual USB Mass Storage?).

Bluetooth version 4.0, there is support for NFC, as well as dual-band Wi-Fi 802.11 a / b / g / n and hardware GPS. There is nothing to say - everything works, and thanks for that.

Camera - photo and video

Blackberry usually didn't pay much attention to cameras in their phones and didn't chase megapixels. The Z10 introduces an 8-megapixel camera with LED flash for the first time for Blackberry (uses OmniVision OV8830 chip with BSI2 technology).

You can call the camera by long pressing on its icon, you will see a very simple interface. You can shoot by touching the screen anywhere (if continuous shooting is configured, it will go as long as you hold your finger). The focus point can be changed, just pull it to the side. You can also zoom in with your fingers. Geotags are supported, the flash works in automatic mode.

Of the interesting possibilities, only Time Shift is worth mentioning, this is a technology from Scalado, which was recently bought by Nokia and something similar is in Lumia. You can take multiple shots of your friends' faces and then choose the expression you like for each face. That is, there is no need to choose different photos, it is enough to set up the correct faces. A curious function that is not that interesting in everyday life.

The pictures on the phone's screen do not look very impressive, the backlighting when viewing them is not too bright (and there is no way to fix it). But on a computer they look good, although the algorithm for improving their quality is clearly visible (the brightness is stretched, details are lost - they tried to make the pictures brighter). Take a look at a few shots compared to the Samsung Galaxy S3.

Blackberry Z10	Samsung Galaxy S3

• Page 1 BlackBerry Z10 Smartphone Version: 10.3.1 ...
Page 2 Published: 2015-02-27 SWD-20150227095301139 ...

• Page 3: Table Of Contents

  Contents Setup and basics ............................ 6 New in this release ............. ............... 6 Your device at a glance .......................... 14 What " s different about the BlackBerry 10 OS? .................... 15 Notification icons ................... ......... 21 Menu icons .............................. 22 Setting up your device ... ....................... 22 Using gestures ........................ ..... 27 Personalizing your device .......................... 36 Device Switch ............ .................. 36 BlackBerry ID ............................. ...
Page 4 Browser .............................. 254 The Smart Tags application explained ........... ........... 261 File Manager ............................. 265 Calculator ..... ......................... 268 Productivity and work ..................... ..... 270 Switch between your personal space and work space ................. 270 About BlackBerry Balance and your work space ........... ....... 270 BlackBerry Blend ............................ 276 Remember .......... .................... 277 ...
• Page 5 Security and backup .......................... 284 Passwords and locking ............... ........... 284 BlackBerry Protect ............................ 289 Security settings ..... ....................... 290 Password Keeper ........................ .... 295 Legal notice ............................... 299 ...

Page 6: Setup And Basics

Internet and provide a response. Using the BlackBerry Assistant app you can start a BBM chat, make a phone call, send an email message, or add an event to your calendar. You can also update your status in social networking apps, and search for directions, weather forecasts, information about restaurants or shopping, and more.
• Page 7 Modernized visual elements help you navigate your BlackBerry device and improve your productivity within apps. In the apps installed with the BlackBerry 10 OS, the action bar at the bottom of the screen uses color to highlight the next, or next best action.
Page 8 Setup and basics Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are. Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mode, the device reduces the brightness of the screen and doesn "t turn on the screen when it receives notifications.
• Page 9 Reminder notifications for events in the Calendar app have a fresh new look! From an event reminder, you can notify the meeting organizer that you will be late, locate the meeting using BlackBerry Maps, set a custom snooze time instead of the default snooze time, or join a conference call.
Page 10 BlackBerry Balance If your BlackBerry device uses BlackBerry Balance technology, a Camera app is now available in your work space. Pictures and videos taken using the Camera app in your work space are saved in the camera and videos folders in your work space.

• Page 11: Blackberry Story Maker

  The Pictures app also now lets you mark pictures that you want to be able to hide. After you select the pictures that you want to be able to hide, before you pass your BlackBerry device to a friend or colleague, with a quick swipe and tap, you can hide the pictures that you selected.
Page 12 You can also adjust the quality of the sound in your videos by changing the equalizer options. The Videos app is more closely integrated with the BlackBerry Story Maker app. You can quickly send videos to BlackBerry Story Maker to create a story or add to an existing story.

• Page 13: Settings Menus

  Device Monitor To help you track your data usage, the Device Monitor screen lets you see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that are displayed on the device to help you monitor the amount of data you use.

Page 14: Your Device At A Glance

Setup and basics To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears; ...

• Page 15: What "s Different About The Blackberry 10 Os

  What "s different about the BlackBerry 10 If you" re new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages and apps. Learn where to find your phone number and PIN and find out how to search.

Page 16: How Do I Change My Settings And Options

User Guide Setup and basics How do I change my settings and options? Do any of the following: To find the settings and help for an app, swipe down from the top of the screen. To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings.
• Page 17 You can peek at the BlackBerry Hub or open it from anywhere on your device. From the bottom of the screen, slide your ...

Page 18: Phone Keys

Some of the apps that you previously used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World stopfront, you can check if your old apps are available on the My World screen or find new apps.

• Page 19: Select Text

  User Guide Setup and basics Select text Touch and hold a character or word. To cancel your selection, tap anywhere on the screen. To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2.
Where do I find my files? You can find your files in the File Manager app. If you have added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps and network access are divided into a work space and a personal space.

• Page 21: How Do I Search

  How do I search? If you want to find something on your BlackBerry device, such as a message, a song or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home ...

Page 22: Menu Icons

Add a new entry in the Remember app and the Calendar app Setting up your device To set up your BlackBerry 10 device, you need a micro SIM card. If you don "t have a SIM card or don" t have the right type of SIM card, contact your service provider.

• Page 23: Insert The Sim Card

  Setup and basics Insert the SIM card CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage to your device, do not insert a SIM card adapter into your device. Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted.

Page 24: Insert A Media Card

User Guide Setup and basics To remove the SIM card, first remove the battery. Using your index finger, push the SIM card toward the battery cavity. Slide the SIM card out completely using your index finger and thumb, or by pressing on the top of the SIM card with your thumb.

• Page 25: Insert Or Remove The Battery

  Note: The way you insert a media card depends on your device model. Insert or remove the battery Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn "t fully charged.
Page 26 User Guide Setup and basics Tip: The cover is flexible and may bend when you remove it. Do one of the following: To insert the battery, align the contacts. Note: The way you insert the battery depends on your device model.

• Page 27: Set Up Your Device Using The Setup App

  Customize your device settings The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new one. If you aren "t sure whether you already have a BlackBerry ID, on your computer, visit www.blackberry.com/blackberryid.
Page 28 To get back to the home screen at any time, swipe up from the bottom of the screen. To see your messages in the BlackBerry Hub, slide your finger from left to right. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your ...

• Page 29: Show The Menus

  From the bottom of the screen, slide your finger up and to the right. Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down.
Page 30 User Guide Setup and basics To see more actions that you can perform in an app, tap To see more actions for a specific item, such as a song or picture, touch and hold the item. Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the icon. Slide your finger off the icon to avoid selecting it.

• Page 31: Scroll And Move Between Items

  Slide your finger to scroll through a list, pan a web page or move between pictures. Do any of the following: To scroll, slide your finger up and down. To move between the BlackBerry Hub and your apps, slide your finger left and right.

Page 32: Use A Slider

User Guide Setup and basics Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the slider handle.

• Page 33: Zoom In To Or Zoom Out From The Screen

  User Guide Setup and basics To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap more items. To clear an item, tap it again. Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you "re having trouble reading words that are too small, you can magnify the screen by zooming in.
Page 34 Lift to wake If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device wakes up automatically. You don’t have to press the Power / Lock key or swipe up from the bottom of the screen to start using your ...
• Page 35 User Guide Setup and basics To turn on or turn off this feature, tap Settings> Advanced Interaction. Tap the Lift to Wake switch. Flip to mute If this feature is turned on, when you receive a call and it isn’t a convenient time to respond, you can turn your device facedown to silence the ring tone or vibration.

Page 36: Personalising Your Device

Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the following list. Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you insert the battery. ...

• Page 37: Update Bbm

  Although it "s not required to switch BlackBerry devices, you should update to the latest available version of BBM and associate BBM with your BlackBerry ID before you switch devices. To see which version of BBM you" re running on your old device, look for BlackBerry Messenger in your list of installed applications.
Page 38 Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks and media files.
• Page 39 When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry ID username and password. It "s important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
Page 40 Switching from an iPhone or Android device If you switch from an iPhone or Android device to a BlackBerry 10 device, you can use the Device Switch app to transfer your data. You can transfer your contacts, calendar entries, pictures, music and videos. When you finish setting up your BlackBerry device, you can add all of your email accounts and sync the contact and calendar info to your new device.
• Page 41 You can use BlackBerry Link to transfer data and settings, such as phone history, media files, browser bookmarks and more to your new BlackBerry 10 device. BlackBerry Link is designed to move the data in your personal space but not the data in your work space.
Page 42 Setup and basics Transfer contact info using a SIM card Your BlackBerry 10 device uses a micro SIM card. As such, this data transfer method is only available if you "re switching from another BlackBerry 10 device that uses a micro SIM card.

• Page 43: After You Switch Devices

  User Guide Setup and basics After you switch devices After you finish switching to your new BlackBerry 10 device, if you used a media card in your old device, move it to your new device. Also, consider doing the following: ...
Page 44 Download your apps from BlackBerry World You can reinstall apps and games that you buy as many times as you need to on the same BlackBerry device, and on up to four additional devices, without having to pay for the items again.

• Page 45: Blackberry Id

  If you have previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.

Page 46: Change Your Blackberry Id Information

Confirm your BlackBerry ID username When you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you use as your BlackBerry ID. If you forget your BlackBerry ID password, you can reset it easily if you confirmed the email address that you use as your BlackBerry ID username.
• Page 47 Find your BlackBerry ID on your old device If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, it "s important to sign in using your existing BlackBerry ID, as many of your apps and settings are associated with it.

Page 48: Phone And Voice

User Guide Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset and handset; mute a call or start a conference call by making another call. You can also open the dial pad, make notes while on a call and move a call to BBM Video. Phone icons Incoming calls Icon ...

• Page 49: Making And Receiving Calls

  User Guide Phone and voice Icon Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call In the Phone app, tap Dial a number. Tap Call. Call a recent number or speed dial contact In the Phone app, tap Tap a name, number or speed dial contact.

Page 50: Take Notes During A Call

Type your notes and include information such as a title, due date and tags. Tap Save. Answering calls automatically You can set up your BlackBerry device to automatically answer calls when you have a Bluetooth headset connected, or when you remove your device from a case or holster.
• Page 51> Bluetooth. Turn on the Automatically Answer a Call When Connected to a Headset switch. When you turn on this feature and you have a Bluetooth headset connected to your BlackBerry device, your calls are automatically answered after 5 seconds.
Page 52 User Guide Phone and voice Answer a second call while already on a call If you are using the call waiting feature, when you receive a call while already on a call, you can do one of the following: To put the first call on hold and answer the second call, tap Hold Current Call. Touch and hold the circle in the middle of the screen and slide your finger to the left.
• Page 53 User Guide Phone and voice that you can dial a number by pressing and holding a single key on your keyboard. By default, your voicemail access number is included in your speed dial list. In the Phone app, tap Touch and hold a contact or phone number. Add a contact to your keyboard speed dial list On the home screen, swipe down from the top of the screen.

Page 54: Set Up Call Forwarding

User Guide Phone and voice Call waiting, call forwarding and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your wireless service provider, this feature might not be supported.

• Page 55: Phone Options

  User Guide Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. In the Phone app, swipe down from the top of the screen.
Page 56 When you set up and use fixed dialling numbers, you can only make calls and send text messages to the phone numbers that you have added to the fixed dialling numbers list. For example, if you give your BlackBerry device to your child to use, you can limit the phone numbers that your child can call.

• Page 57: Notifications And Ringtones

  The Instant Previews and Lock Screen Notifications features allow you to manage the BlackBerry Hub without having to leave the app that you "re in when you receive your messages.
Page 58 App Notifications. Add notification profiles to your device In addition to customizing the default notification profiles on your BlackBerry device, you can also add your own profiles to your device. On the home screen, swipe down from the top of the screen.

• Page 59: Change Your Ringtone

  Change your ringtone Regardless of which notification profile is set on your BlackBerry device, you can change the ringtone to one of the default ringtones included on your device or use a ringtone that you download.
Page 60 User Guide Phone and voice How do I turn off all sounds and ringtones except for calls? On the home screen, swipe down from the top of the screen. Settings> Notifications. In the Active Profile drop-down list, tap Phone Calls Only. Tip: You can customize the notification settings for the Bedside profile.

• Page 61: Change The Notification Settings For Level 1 Alerts

  You can create custom notifications for important messages. Level 1 notifications override the notification settings set for all profiles. Note: To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you need to first add a rule. In the BlackBerry Hub, tap> ...

Page 62: View And Respond To Instant Previews

While you "re responding to a preview, incoming messages outside of the current conversation aren" t displayed as Instant Previews notifications. To respond to Instant Previews, tap To show the keyboard on a BlackBerry device with a touch screen keyboard, swipe up from the bottom of the screen with two fingers. Type your message.

• Page 63: About Lock Screen Notifications

  Turn on the Turn on Screen for New Notifications switch. Set Lock Screen Notifications to only display the sender info You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content.

Page 64: Voicemail

Phone and voice Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren "t functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn" t ring or vibrate when I receive a call or message Try the following actions: ...

• Page 65: Set Up Your Voicemail

  Your service provider "s voicemail system might automatically delete messages after a certain period of time. If you don" t want a message to be automatically deleted, you can save it to your device. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message. Tap Save.
Page 66 Clear the International Roaming tickbox. Deactivate visual voicemail on your device If you deactivate your visual voicemail service on your BlackBerry device, you must contact your wireless service provider to reactivate it. Depending on your wireless service provider, this feature might not be supported.

• Page 67: Blackberry Hub And Email

  The BlackBerry Hub gathers all of the messages, notifications and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages or BBM chats all in the same place.

Page 68: Add An Email Account

You can add a Facebook, Twitter, LinkedIn or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember. On the Add Account screen, tap Facebook, Twitter, LinkedIn or Evernote.
• Page 69 Enter the username, activation password and server address for your account. Tap Done. After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
Page 70> IMAP or POP. Enter the account information. To set how frequently your BlackBerry device checks for new messages (if push email isn "t supported), in the Sync Interval drop-down list, tap an option. To change the amount of time that messages can be retrieved on your device, in the Sync Timeframe drop-down list, tap an option.
• Page 71 To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account, you can remove the account from your BlackBerry device. On the home screen, swipe down from the top of the screen.
Page 72 User Guide BlackBerry Hub and email If you "re trying to add a work account supported by an EMM solution from BlackBerry, make sure that you have an activation password from your administrator. If you" re trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider to find out if you need to change any settings for the account.

• Page 73: View Messages By Account Or Message Type

  Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customize your view so that you see only the messages and notifications that are important to you.
Page 74 Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task list. Viewing important messages with the BlackBerry Priority Hub With the BlackBerry Priority Hub feature, important messages are highlighted so that you can quickly find them in the BlackBerry Hub.
• Page 75 You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other specific criteria are sent to your BlackBerry Priority Hub. You can also set a Level 1 alert for specific messages so that you receive a custom notification when these messages are sent to you.
Page 76 You can quickly find and view the files sent to you and avoid searching through your messages. In the BlackBerry Hub, do one of the following: To see all of the files that you have received as attachments, tap ...

• Page 77: Reply To Or Forward An Email

  BBM messages or other types of chat messages, depending on your wireless service plan and the accounts that you have added to your BlackBerry device. When you tap Compose, the BlackBerry Hub suggests message types based on the messages you commonly compose.

Page 78: Forward A Text Message

Bold, italicise and underline text; create ordered and bulleted lists; and change the font size and colors. While composing a message, tap Use the formatting toolbar to apply formatting to your text. Forward a text message In the BlackBerry Hub, touch and hold a text message.

• Page 79: Managing Messages

  In the BlackBerry Hub, touch and hold a PIN message. Managing messages Stay organized by managing your messages in the BlackBerry Hub. You can file messages, flag important messages or save draft messages for later. Delete a message In the BlackBerry Hub, do any of the following: ...
Page 80 Touch and hold a folder. Flag a message When you flag messages, they appear in BlackBerry Remember so that you can add due dates, tags, voice notes and other files to them. In the BlackBerry Hub, touch and hold a message.

• Page 81: Mark A Message As Read Or Unread

  To reply to a text message or a BBM message, tap Customize BlackBerry Hub Instant Actions for email messages By default, with BlackBerry Hub Instant Actions, you can file and delete your email messages. You can change your settings for the actions that appear in the list view.
Page 82 Set up S / MIME-protected messaging You need to store a private key and certificate on your BlackBerry device to send digitally signed or encrypted email messages using S / MIME-protected messaging. You can store a key and certificate by importing the files from a work email message or a media card.
• Page 83 In the drop-down list, tap a signing or an encryption option. Note: If your BlackBerry device is associated with a CRL or an OCSP server, when you add recipients to an encrypted message, your device tries to retrieve a certificate status for each recipient. You are unable to send the message until ...
Page 84 To select a key pair to use for encrypting messages you send, select an option in the PGP Encryption Key drop-down list. To view PGP key details for a PGP key pair stored on your BlackBerry device, below either the PGP Signing Key or the PGP Encryption Key drop-down lists, tap View PGP Key. ...

• Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you "re on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications.
Page 86 User Guide BlackBerry Hub and email Peek at your messages and notifications while you "re composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of. ..

• Page 87: Check Your Upcoming Events From The Blackberry Hub

  To open the highlighted message, release your finger. Check your upcoming events from the BlackBerry Hub You can check your agenda in the BlackBerry Calendar app, but if you "re already in the BlackBerry Hub, just stay where you are. At the top of your list of messages and notifications, where today" s date appears, slowly drag down. Your upcoming events start to appear.

Page 88: Add A Contact From The Blackberry Hub

Customizing BlackBerry Hub settings You can customize a variety of settings in the BlackBerry Hub. For example, you can change your default email address or calendar or the order that your accounts appear in. You can also set an out-of-office reply using your BlackBerry device.
• Page 89 When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar.
Page 90 When Folder Isn "t Synced switch. To set the BlackBerry Hub to maintain the view you left it in when your device is inactive, turn off the Return to Default View When Idle switch. Tip: When you change your Display Style to Conversation , one line of preview text appears in each email in your list view so that you can quickly identify the email messages that you need to read in a particular conversation.
• Page 91 To save your changes, tap Change which messages appear in the BlackBerry Hub You can choose to hide messages for some accounts, so they don "t appear in the Hub Tab in the BlackBerry Hub. Calendar and contact syncing aren" t impacted by these settings.
Page 92 Turn off mobile broadcast messages Your service provider might send you mobile broadcast messages when you "re using your BlackBerry device in certain geographical locations (for example, to tell you about local weather conditions). There is no charge associated with these messages, but you can turn off them off if you "d rather not see them.
• Page 93 Tap Facebook, Twitter or LinkedIn. Type your status. Tap Post, Tweet or Send. Make a phone call from the BlackBerry Hub> Calls. About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages are text messages that alert users of possible threats to safety in their area.
Page 94 I can only see emails from the last 30 days For some types of email accounts, by default, your BlackBerry device initially syncs email for the past 30 days. To change this setting, on the home screen, swipe down from the top of the screen. Tap> ...

• Page 95: Joyn

  About joyn Do you have friends and contacts who aren "t using a BlackBerry 10 device? If so, you can chat, call, send pictures and share videos with these contacts using joyn. If your wireless service provider supports joyn, within the Contacts app or the Phone app, the icon appears beside contacts who are using joyn, so that you can easily find other users.
Page 96 To attach a picture or file, tap Tap Send. Tip: You can find, start and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyone informed.
• Page 97 If you block a joyn contact, you won "t receive any messages from that contact and file transfers are declined automatically. Messages are filtered to the Blocked Messages folder in the joyn app, and read notifications are turned off. In the BlackBerry Hub , tap> ...

Page 98: Media

Supported audio and video file extensions, formats and codecs Depending on your BlackBerry device model and wireless network, some file extensions, formats and codecs might not be supported. File extension Supported video codec (s) Supported audio codec (s) H.263, H.264, MPEG-4 ...

• Page 99: Troubleshooting: Media

  Troubleshooting: Media I can "t open a media file Make sure that the file is in a format that your BlackBerry device supports. Camera You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment , even in adverse conditions.

Page 100: Camera Icons

To accept the suggestion, tap the suggestion at the top of the screen. Tip: To make sure that your picture looks its best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture.
• Page 101 Set the timer to take a picture In Normal and Time Shift modes, you can use the timer on your BlackBerry device to delay taking a picture for 3 seconds or 10 seconds. The timed delay allows you to get ready for the picture and even get into the shot yourself.

Page 102: Record A Video

Record a video Tip: To make sure that your recorded video looks the best when played on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view to record the video.

• Page 103: Using Time Shift Mode

  Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time. You can take as many pictures as you like, without interrupting the video. Now you can capture the same event in two ways!
Page 104 Change the capture settings In the Camera app on your BlackBerry device, you can change the scene mode, the shooting mode, choose whether you use your flash, switch between the front camera and rear camera, change the ratio and more.

• Page 105: Shooting Modes

  User Guide Media Shooting modes Shooting modes change the way that the camera takes pictures and records videos. For example, you can use Burst mode to take multiple pictures quickly. Icon Description Normal This mode is available for the camera and the video camera. Normal mode simulates a regular camera or video camera and allows you to take a single picture or video at one time.

Page 106: Changing The Camera Settings

Turn off the Auto Suggest feature The Auto Suggest feature on your BlackBerry device analyzes the conditions present when you "re taking a picture and suggests the scene or mode best suited to those conditions. The Auto Suggest feature is designed to help you select the right scene or mode to take great pictures.
• Page 107 Save media files to your built-in media storage By default, your BlackBerry device is set to save your media files to a media card, if there is one present. You can change the settings to save your media files to the built-in media storage on your device.

Page 108: I Can "t Save Pictures Or Videos To My Media Card

I can "t turn on the flash or use the video light Try the following actions: There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. The flash might still be charging. Wait a moment and then try again.

• Page 109: Pictures

  Pictures You can use the Pictures app to organize the pictures you take with and add to your BlackBerry device. You can also edit, share and display your pictures. Automatically generated stories compile your pictures and videos based on location, the date taken and items that you added to the Favorites screen.

Page 110: Editing Pictures

User Guide Media Drag your finger around the screen. Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest. You can also use the picture editor to reduce red-eye, increase the contrast of your picture, make it look like a cartoon, and much more.
• Page 111 About automatic stories Your BlackBerry device combines the pictures and videos that you take into automatically generated stories. Pictures and videos are selected by the date taken and location, as well as whether they are favorite pictures and videos. Automatic ...
Page 112 Turn off the Automatic Stories switch. Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker. In the Pictures app, touch and hold the picture that you want to use.
• Page 113 Hide a picture from view If you have pictures on your BlackBerry device that you don "t want people to see, you can hide those pictures from view. In the Pictures app, tap the picture that you want to hide from view.

Page 114: Share A Picture

... Tap the pictures that you want to share. Tap Take a screenshot of your device To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same time. To view your screen shot, do one of the following: ...
• Page 115 To delete the folder, tap Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates.

Page 116: Music

Smartphones> BlackBerry Smartphones> Supported Media. Music You can use the Music app on your BlackBerry device to play and organize your music and create playlists. Music icons The FM Radio may not be available depending on your BlackBerry device model.

• Page 117: Playing Your Music

  Play, pause or skip a song You can play music on any of the screens in the Music app on your BlackBerry device. The music currently playing appears at the top of the screen and you can tap the banner to access the music player controls.

Page 118: Create A Playlist

In the Music app, on the Playlists screen, you can create and listen to your own playlists or play the collections of songs that your BlackBerry device gathers for you. In each playlist and collection, you can see which artists and albums are featured.
• Page 119 Turn on the equalizer in the Music app The equalizer feature in the Music app on your BlackBerry device is designed to improve the sound quality of the music you "re listening to. Options include bass, treble, airplane, jazz, rock, spoken word and more.

Page 120: Videos

Troubleshooting: Music I can "t open a media file Make sure that the file is in a format that your BlackBerry device supports. Videos You can use the Videos app on your BlackBerry device to play, edit, organization and display your videos.

• Page 121: Editing Videos

  Editing videos Using the video editor on your BlackBerry device to edit and improve the videos that you record. For example, you can crop and change the length of your video, as well as enhance the brightness, color, volume and more.
Page 122> Enhance a video You can use the video editor on your BlackBerry device to improve the quality of your videos by changing the brightness, contrast, saturation and more. In the Videos app, touch and hold the video that you want to change.
• Page 123 Add a video to BlackBerry Story Maker From the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBerry Story Maker. In the Videos app, touch and hold the video that you want to use.
Page 124 You can add videos to the Favorites screen so that you can quickly access them. Videos added to the Favorites screen are also used in the automatic stories generated by your BlackBerry device. In the Videos app, touch and hold a video.

• Page 125: About Blackberry Story Maker

  About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device. You can customize your stories by adding music, filters and more. BlackBerry Story Maker provides a fun and unique way to present your pictures and videos in a format that "s similar to a movie.
Page 126 Tap Done. Edit the media used in a story You can change the way individual pictures and videos appear in stories in BlackBerry Story Maker. In BlackBerry Story Maker, tap a story. While the story is playing, tap the screen.
• Page 127 Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories. If you don "t save your story, it can only be played in BlackBerry Story Maker.

Page 128: Media Sharing

For example, if your story contains only videos, the Arrange Pictures in Collages switch is unavailable. Media sharing You can use your BlackBerry device to share your media files in a variety of ways, including using Play on and DLNA Certified devices. About sharing media You can wirelessly share the media files on your BlackBerry device with supported DLNA Certified devices, such as computers, TVs or other home entertainment equipment.
• Page 129 Your DLNA Certified device must be a Digital Media Player. Your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with. You can use the Media Sharing options in your device settings to allow DLNA Certified devices to wirelessly access your media files.

Page 130: Settings

Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about what your device can do.
• Page 131 Access advanced setup options such as IMAP and POP. Accounts Manage email settings and messages. Manage text messaging settings. BlackBerry Hub View recent or blocked contacts. Access settings you use frequently. Access these settings at any time when you swipe down from the top of the screen with two fingers.
Page 132 View your current BlackBerry ID information. Sign in to your BlackBerry ID. BlackBerry ID Change your BlackBerry ID password. Turn on BlackBerry Protect to help secure and locate your device if it "s lost or stolen. BlackBerry Protect (if available)
• Page 133 User Guide Settings Item Description Set up your device to use a smart card. Create a device password. Security and Privacy Encrypt your device data. Delete your device data. Change permissions for downloaded apps. Create a SIM card PIN.

Page 134: Update Your Device Software

Turn on automatic updates for your device software When a software update for your BlackBerry device is available and your device is connected to a Wi-Fi network, software updates are automatically downloaded and installed on your device. When this feature is turned on, you aren "t notified ...

• Page 135: Battery And Power

  Battery and power Your BlackBerry device includes a number of features designed to help monitor your battery life and get the most out of your device. You can learn how to extend battery life, monitor which apps are using the most battery power and charge your device in the most efficient way.

Page 136: Charge Your Device

Before you start using your BlackBerry device, you should charge it because the battery that came with your device isn "t fully charged. Charge your device using the charger provided by BlackBerry in the box that your device came in. You can also charge your device using a USB cable connected to a computer, but charging might take longer.
• Page 137 User Guide Settings Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: Avoid using your device while it "s charging to help it charge faster.
Page 138 There is a problem with the battery, and the battery might need to be replaced. Only use a battery that is approved by BlackBerry for your device model. The battery isn "t inserted. Check your battery power level On the home screen, swipe down from the top of the screen.
• Page 139 To permanently delete the app, tap LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging.
Page 140 On the home screen, swipe down from the top of the screen. Settings> Battery Saving Mode. Turn off the Battery Saving Mode switch. How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations: ...

• Page 141: Close Apps

  Settings> Display. To automatically lock your device and dim the screen when it "s in a BlackBerry case or holster, on the home screen, swipe down from the top of the screen. Tap Settings> Security and Privacy> Device Password> Lock Device When Holstered.

Page 142: Device And Battery Disposal

Settings Update your software You can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS. If a software update is available for your device, a notification appears in the BlackBerry Hub. Use a media card Reduce power usage by keeping less data on your device.

• Page 143: Connections

  Check which wireless networks your device connects Your BlackBerry device won "t necessarily connect to every type of network that" s listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.

Page 144: Wireless Connections Icons

Settings Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. On the home screen, swipe down from the top of the screen.

• Page 145: Network Connections

  Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Have a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and perhaps discover a few things that you didn "t know you could do.

Page 146: Connections Between Devices

You can use an HDMI cable or a wireless display adapter to connect your BlackBerry device to another device such as a TV or computer monitor. You can display the screen of your BlackBerry device on the other device.

• Page 147: Vpn Connections

  Turn on flight mode In some places, such as on an aeroplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Flight mode lets you quickly turn off your connections and, when you "ve finished using flight mode, turning off flight mode restores the connections that were previously turned on.

Page 148: Switch Wireless Networks Manually

To reset the default APN settings, tap Connect to your VPN automatically You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever you have mobile network coverage. On the home screen, swipe down from the top of the screen.
• Page 149 Depending on your wireless service plan, you might be able to turn off data services (email messages, PIN messages, text messages with attachments and browser service) on your BlackBerry device so that only the phone and basic text messaging are available. Turning off data services while roaming might prevent you from incurring additional roaming charges.
Page 150 Wi-Fi connections A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using the mobile network, using Wi-Fi doesn "t add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it tries to use the mobile network for basic data functions such as using the Internet or downloading apps.
• Page 151 Delete a saved Wi-Fi network Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don "t use them all, you can delete some to tidy up your Saved Networks screen. Deleting saved networks that use a hidden SSID can also help preserve battery life.
Page 152 Settings Disable or re-enable a saved Wi-Fi network If you want to stop your BlackBerry device from automatically connecting to a saved Wi-Fi network, but you don "t want to delete the saved network, you can disable the network instead. On the home screen, swipe down from the top of the screen.
• Page 153 Connect to a Wi-Fi CERTIFIED Miracast device You can wirelessly display the screen of your BlackBerry device on a Wi-Fi CERTIFIED Miracast device, such as your television or a boardroom projector. Note: To display your screen on a device that isn "t a Wi-Fi CERTIFIED Miracast device, you can use a wireless display adapter or use an HDMI cable to connect your BlackBerry device to the other device.
Page 154 Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiry date).

• Page 155: Bluetooth Connections

  Logs. Tap Copy Logs. Bluetooth connections Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabled device. Bluetooth connections are commonly used for actions such as playing the music on your BlackBerry device through a separate speaker or making calls from a headset.
Page 156 Rename a paired or saved Bluetooth enabled device You can change the name of a paired or saved Bluetooth enabled device as it appears on your BlackBerry device. On the home screen, swipe down from the top of the screen.
• Page 157 Delete a saved Bluetooth enabled device If you have a long list of saved Bluetooth enabled devices on your BlackBerry device, you can delete the ones you no longer use to make it easier to find the ones that you do use.
Page 158 Settings Turn on rSAP to allow your car kit to access the SIM card in your BlackBerry device. When your car kit has access to your SIM card, you can use your car kit to make and receive phone calls, and send and receive text messages (SMS and MMS).
• Page 159 Automatically establish a Bluetooth connection when you turn on your device You might like to automatically reconnect your BlackBerry device to a Bluetooth enabled device, such as a headset. You can set your BlackBerry device so that whenever you turn on your Bluetooth enabled device, your BlackBerry device automatically reconnects to it.
Page 160 Message Access Profile (MAP) This profile allows a Bluetooth enabled car kit to notify you of new messages on your BlackBerry device. This profile allows a car kit to access your messages and lets you read, delete, browse, compose and send email and text messages from your car.
• Page 161 If your BlackBerry device doesn "t detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. On the home screen, swipe down from the top of the screen.
Page 162 Move your BlackBerry device to another location in your vehicle or turn your device to face another direction. The location of your device "s antenna in relation to your car kit" s Bluetooth antenna may affect the Bluetooth connection.

• Page 163: Send A File Using Nfc

  BlackBerry device model. You can set whether your BlackBerry device prompts you before sending or receiving files. You can also set when your device can be used for doing things such as making credit card payments or providing access credentials to get into a building.
Page 164 The NFC feature might not be available, depending on your wireless service provider, your administrator "s settings and your BlackBerry device model. Multiple NFC apps on your device might use the same app ID that an NFC reader requests. Your device prompts you to set one of the apps as the default app for the NFC reader.

• Page 165: Usb Connections

  Prevent access to data on your device while charging The Charge Only Mode feature is designed to prevent access to the data on your BlackBerry device when you use a USB cable to charge your device. This feature is helpful if you travel frequently and charge your device at public charging stations.

Page 166: Mobile Hotspot

On some mobile networks, services such as email and BBM may not be available while Mobile Hotspot mode is on. After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled device is a lot like connecting to any normal router.
• Page 167 Check that your wireless service plan is set up to use Mobile Hotspot mode. If not, you need to change your service plan before Mobile Hotspot mode can work on your BlackBerry device. Your wireless service provider might not allow the use of Mobile Hotspot mode while roaming. For more information, check your service plan or contact your wireless service provider.
Page 168 Internet tethering allows you to share your BlackBerry device "s connection to the mobile network with one other device, such as a laptop or tablet, so that you can access the Internet on your other device anywhere that your BlackBerry device can connect to the mobile network.

• Page 169: Blackberry Keyboard And Typing

  Connect your device to an external display You can connect your BlackBerry device to an external device, such as a monitor, projector or TV, by using an HDMI connector. Using an HDMI cable, connect your BlackBerry device to an external display.

Page 170: Type An Accented Character

On the BlackBerry Keyboard, touch press and hold the letter that you want to add the accent to. When accented characters appear above the letter, slide your finger onto the accented character that you want to type.

• Page 171: Type Faster With Automated Assistance Settings

  Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. Keyboard feedback provides an audible indication of your typing progress or when a misspelled word is corrected. In addition, you can change your settings so that your device automatically capitalises new sentences, or so that tapping the key twice inserts a full stop.

Page 172: Delete A Word

User Guide Settings On the screen, touch and hold the word. To expand the text selection, do one of the following: To automatically select more text, continue to touch and hold the text on the screen. Your selection expands from a word to a sentence, and from a sentence to a paragraph the longer you hold.

• Page 173: Selecting Word Suggestions That Appear While You Type

  Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next and displays suggested words on the BlackBerry Keyboard.
Page 174 Edit your personal dictionary When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognizes them as being correct. The words that you add to your personal dictionary can be edited at any time.
• Page 175 Settings> Language and Input> Prediction and Correction> Word Substitution. Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: On the home screen, swipe down from the top of the screen.

Page 176: Language

Troubleshooting: Keyboard and typing I can "t show the Keyboard If your BlackBerry device is connected to another input device such as a Bluetooth enabled keyboard then you might not be able to show the BlackBerry Keyboard. To show the Keyboard, disconnect the other input device and try again.
• Page 177 User Guide Settings Change your device "s regional settings On the home screen, swipe down from the top of the screen. Settings> Language and Input. In the Region drop-down list, tap the region that you want to use to set your device "s date format, default currency and number format.

Page 178: Change Your Keyboard Language

Typing in other languages ​​You can set your BlackBerry device to recognize three different input languages ​​when you type. As you type, your device makes predictions based on each of the language families. For example, if you use a Latin-based display language, predictions appear for any of the configured Latin-based languages.
• Page 179 User Guide Settings Some supported languages, such as Hebrew, Farsi and Arabic, read right-to-left. If you change to one of these languages ​​from a left-to-right language in the middle of a sentence, your device automatically places the characters you type on the left side of the cursor. When you change back to the left-to-right language, you need to move your cursor back to the right side of the text.
Page 180 ط Typing in Chinese Your BlackBerry device supports Chinese Cangjie, Zhuyin (BoPoMoFo), Chinese handwriting, Chinese Pinyin (on a 3x4 keypad) and Wubihua (Strokes) input methods. To type in Chinese, you must familiarize yourself with the keyboard layout for Chinese characters. When typing in Pinyin on a non-Chinese keyboard, you can use the phonetic sound of a character to get Chinese diacritics to appear as word predictions.
• Page 181 User Guide Settings You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. ...
Page 182 User Guide Settings You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. ...

• Page 183: Screen Display

  User Guide Settings The Thai language has more characters in the alphabet than there are keys on the keyboard. As a result, there is more than one native character on one key. You can use the keyboard mapping guide that appears with the typing task to determine how to access the second and third characters on each key.

Page 184: Set Your Wallpaper

User Guide Settings Change your font size On the home screen, swipe down from the top of the screen. Settings> Display. In the Font Size drop-down list, tap the size of font that you want to use. Set your wallpaper You can set a picture as your wallpaper.

• Page 185: Accessibility

  Gestures The "Where am I" gesture makes the BlackBerry Screen Reader describe the application and area of ​​the screen where you are currently located. To use the "Where am I" gesture, tap the screen with two fingers. Application support for BlackBerry Screen Reader The BlackBerry Screen Reader now supports the following applications: ...
Page 186 To turn off the BlackBerry Screen Reader, triple-press the Power / Lock key again. Tip: You can set your device to only turn on the BlackBerry Screen Reader from the device settings. If you don "t intend to use this feature, you can turn off the Enable using triple tap option after you complete the initial device setup in Settings> ...
• Page 187 With the point of regard on the minimized app, double-tap with two fingers to close the app. If the BlackBerry Screen Reader is turned off, swipe up from the bottom of the screen to minimize the screen. Tap to close the app.
Page 188 Gestures that start at the edges of the screen (such as swiping down from the top to access Settings or swiping up from the bottom to minimize an app) are the same in the BlackBerry Screen Reader as they are in all other apps. However, when the ...
• Page 189 Stop the BlackBerry Screen Reader from reading Swipe down and to the left with one finger. When the BlackBerry Screen Reader reads a page of text, the point of regard remains on the last read item so that you can resume reading from the location where you stopped.
Page 190 Task Gesture Switch the BlackBerry Keyboard layout With the point of regard on the BlackBerry Keyboard, swipe down with one finger. Accept word prediction Swipe up with one finger.
• Page 191 Paste a block of text After you copy or cut text, swipe down and then up with two fingers. When you successfully paste the text, the BlackBerry Screen Reader reads the content that you inserted. Hide the touch screen keyboard When the keyboard is visible, set the point of regard to the space bar, then double-tap and hold with one finger.
Page 192 Using the BlackBerry Screen Reader with an external keyboard You can use the BlackBerry Screen Reader with an external keyboard, such as a Bluetooth enabled keyboard or a USB keyboard. You can control the BlackBerry Screen Reader using the following gestures on your external keyboard.
• Page 193 Adjust the volume, speed and pitch using gestures You might want to increase the speed of the BlackBerry Screen Reader when you browse the Internet, or slow it down when you receive instructions. You can increase the volume when you "re outside, or decrease it when you" re at home or in a quieter space.
Page 194 Adjust the text or punctuation verbosity using gestures When you are learning how to use the BlackBerry Screen Reader, you can set the verbosity to a higher setting. Once you are more familiar with your BlackBerry device, you can change the verbosity to include less information. For example, when the BlackBerry Screen Reader pauses at the end of a sentence, it might not be necessary for the screen reader to indicate that there is a period or exclamation mark.
• Page 195! (exclamation point). Tap with one finger set the point of regard on your selected punctuation verbosity option. Double-tap with one finger to select your choice. Close the BlackBerry Screen Reader settings in one of the following ways: ...
Page 196 Using audio cues with BlackBerry Screen Reader Your BlackBerry Screen Reader can emit audio cues for events on your BlackBerry device. By default, this setting is on and you hear audio cues for the following: ...
• Page 197 Turn on the Silent on Calls setting using gestures When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode.
Page 198 BlackBerry device. When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode.

• Page 199: Customize Your Accessibility Settings

  When a dialogue box, tip or notification appears on your BlackBerry device screen, the BlackBerry Screen Reader moves from your point of regard to the message on the screen. The BlackBerry Screen Reader reads the message from the top. If you do not wish to hear the contents of the dialogue box, tip or notification, you can stop the BlackBerry Screen Reader from reading it.
Page 200 To decrease the magnification, zoom out by sliding your fingers together. If you reach the maximum magnification, your BlackBerry device vibrates. Temporarily turn off Magnify mode You may want to temporarily turn off the magnification of your screen to see the whole screen at once and then turn on ...

• Page 201: Turn On The Closed Captions Setting

  Turn on the Reverse Contrast switch. Turn on the Closed Captions setting The Closed Captions setting displays text on your BlackBerry device screen when you play video files that support closed captioning. The captioned content specifies the default settings for Character and Caption Background.

Page 202: Media Cards And Storage

Moving or copying media files and documents You can drag and drop documents, pictures, videos, music and other files by using your BlackBerry device as a drive on your computer.

• Page 203: Transfer Files Between Your Computer And Device Using A Wi-fi

  User Guide Settings You can also use BlackBerry Link to keep your media files and documents in sync between your device and your computer. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink. For more information about synchronisng media files and documents, see the Help in BlackBerry Link.

Page 204: Supported Media Cards

Would you like more space to store your ringtones, videos, pictures and songs? For additional space to save documents and media files, you can insert a microSD card into your BlackBerry device. Using a media card can help to increase the performance and power efficiency of your device.

• Page 205: Turn On Encryption

  Check how much storage space is free You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can also see a breakdown of what types of files are taking up space.
Page 206 CAUTION: Media card data is deleted when you format a media card. Media card is password protected A password is blocking access to the media card and the data stored on it. Insert a media card into your BlackBerry device that isn "t password protected.

• Page 207: Using Your Device With Blackberry Link

  BlackBerry device. Use BlackBerry Blend to interact with your device from your computer or tablet. You can access your messages, files and certain apps on your computer or tablet in the same way you would use them on your device. You can: ...
Page 208 Set up your computer with BlackBerry Link The first time you open BlackBerry Link, you can give your computer a display name that identifies your computer on your device and in BlackBerry Link. BlackBerry Link displays the default pictures, videos and document libraries on your computer that you can sync with and access from your device.
• Page 209 Settings Set up your device in BlackBerry Link When you set up your device in BlackBerry Link, you can give your device a display name. This name appears on your device and also identifies your device in BlackBerry Link. On your computer, open BlackBerry Link.
Page 210 By default, devices you add to BlackBerry Link can access files in the media and documents libraries on your computer, as long as they are associated with the same BlackBerry ID you use in BlackBerry Link. You can turn off remote access for specific devices.
• Page 211 To permanently delete a file from your device that "s stored on your computer, touch and hold a file. Tap Copy a file from your computer to your device After you save a file that" s stored on your computer to your BlackBerry device , you can view the file even when you "re not connected to the Internet.
Page 212 Back up your device data You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. If you set backup preferences, BlackBerry Link creates a backup file containing the data you specify On your computer, open BlackBerry Link.
• Page 213 If a new version of the device software is available for your device, a notification appears on your computer, beside your device name in BlackBerry Link. You can choose to automatically download device software updates as well as updates to BlackBerry Link software.
Page 214 If a software update is available, click Install Update. Note: If you want software updates to be installed automatically when you connect your device to BlackBerry Link, select the Automatically download updates for your device software and BlackBerry Link tickbox.
• Page 215 5. Do the following: In the BlackBerry ID section, check that you are signed in using the same BlackBerry ID as on your computer. If your device is connected to a mobile network instead of a Wi-Fi network, in the Device Connections section, turn on the Use Mobile Network switch.
Page 216 Connect your BlackBerry device to your computer using a USB cable. You can "t create a backup file of your device data over a Wi-Fi network. On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can" t back up the data in your personal space. ...

• Page 217: Applications And Features

  Then when you "re using your BlackBerry device with one hand, it" s easier to open those apps. On the home screen, touch and hold an app icon or open app until all of the icons or open apps start to blink.

Page 218: Rename A Folder

Deleting apps You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you have download from the BlackBerry World shopfront. Some apps are part of the core BlackBerry experience and cannot be deleted.

• Page 219: Delete An App From Your Home Screen

  On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. On an app icon, tap Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can "t be deleted and the delete icon doesn" t appear on these app icons.
Page 220 Open the BlackBerry Assistant when your device is connected to a car If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the BlackBerry Assistant hands-free when your device is connected to a car using Bluetooth technology.
• Page 221 Search your music library, play your favorite songs or playlists, and pause, shuffle or skip songs while they play. Reminders Create tasks, notes and reminders in BlackBerry Remember, and search your tasks, notes and reminders. Weather Check your local forecast, a different city "s forecast and other weather information.
Page 222 Assistant You can find a list of sample requests that you can say or type for each app or service that the BlackBerry Assistant supports. Depending on your device language, BlackBerry Assistant settings or wireless network, some apps or services might not be available.

• Page 223: Calendar

  To open the BlackBerry Assistant by pressing and holding the Mute key, turn on the Activate With Mute Key switch. To open the BlackBerry Assistant using the Mute key while your device or screen is locked, turn on the Use Assistant when locked switch. ...

Page 224: View Your Events

Applications and features You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an ...

• Page 225: Invite People To An Event

  User Guide Applications and features Create an event in the Calendar app In the Calendar app, tap Enter the information for the event. Tap Save. Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule.
Page 226 Tip: You can save your conference call details in the BlackBerry Calendar app settings so that you don "t have to manually add the details to each conference call meeting.

• Page 227: Change Or Delete An Event

  User Guide Applications and features Clear the tickbox beside the calendar that you want to hide. Change or delete an event If you "re the organizer of an event, you can change or delete it. In the Calendar app, touch and hold an event. ...
Page 228 Applications and features Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. In the Calendar app, swipe down from the top of the screen.
• Page 229 Join a WebEx event To join an event, you must have the Cisco WebEx Meetings app installed on your BlackBerry device. Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device.
Page 230 User Guide Applications and features Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. Touch and hold a file. > Meeting Participants. Tap a meeting. On the Compose screen, type a message.
• Page 231 Change the email address to use with each calendar If you have multiple calendars on your BlackBerry device, you can set a different email address for each calendar. When you create an event in a specific calendar, invitations are sent using the email address that you have assigned to that calendar.
Page 232 Check that the Sync Calendar switch is turned on. If the calendar is saved on your computer in Microsoft Outlook or Apple iCal, try using BlackBerry Link to sync the calendar info on your computer with your BlackBerry device. For more information, see the BlackBerry Link help.

• Page 233: Contacts

  Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos.
Page 234 By default, your BlackBerry device automatically merges contacts when it "s clear that those contacts are the same person (for example, they share the same first and last names, mobile phone number, BlackBerry ID, and so on). You can choose whether or not you want your device to merge your contacts automatically.
• Page 235 Contact views When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person. Some info, like a contact "s birthday, the company the person works for and the person" s picture, is pulled from social networking accounts that you have added to your device, like Twitter or LinkedIn.

Page 236: Delete A Contact

Touch and hold a contact. Copy a contact to another account or storage location If you have multiple accounts on your BlackBerry device, you may be able to copy a contact to one of those accounts, or to your SIM card.

• Page 237: Rename A Contact Group

  User Guide Applications and features Remove a contact from a contact group In the Contacts app, tap a contact group. Beside the contact "s name, tap Tap Save. Rename a contact group In the Contacts app, tap a contact group. In the Group Name field, type a new name for the group. Tap Save.

Page 238: Search For A Contact

Search for a contact Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you "re looking for.

• Page 239: Share A Contact

  Your BlackBerry device automatically merges contacts when it "s clear that those contacts are the same person (for example, they share the same first and last name, mobile phone number BlackBerry ID and so on). If you still see duplicate entries in your contact list, you can merge those contacts into one entry.

Page 240: Clock

User Guide Applications and features You can remove duplicates by merging contacts on your device or by clearing your local data on your device. To remove duplicate contact entries by deleting your local device data, do the following: 1. On the home screen, swipe down from the top of the screen. 2.
• Page 241>> Tap an alarm. Tap Alarm Tone. Select one of the alarm tone options. Tip: To use music you have added or downloaded to your BlackBerry device, tap Set an alarm for multiple days>> Tap an alarm.

Page 242: Set The Timer

Tap Timer Tone. Tap a timer tone. Tip: To use music you have added or downloaded to your BlackBerry device, tap World clock If you "re a frequent traveler or if you have friends and family in different parts of the world, you can add cities to the world ...
• Page 243 When bedside mode is turned on, you will not be notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit. You can also set the option to turn on Battery Saving Mode, or to turn off wireless connections when in Bedside Mode.

Page 244: Android Apps

Tap the Clock Face drop-down list. Tap a clock face type. Android apps Get apps and games designed for Android smartphones and install them on your BlackBerry device using the Amazon Appstore! Downloading and installing Android apps from the Amazon Appstore Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the Amazon Appstore.
• Page 245 While most apps designed for Android smartphones can be installed and opened on BlackBerry devices, some apps might make use of services that are not supported by BlackBerry 10 OS. BlackBerry 10 OS might also replace these services with alternate services (such as mapping services).

Page 246: Maps And Gps

Tap a screen size. Tap Change. Maps and GPS Keep moving in the right direction with BlackBerry Maps, GPS and the Compass app. You can search for points of interest, get turn-by-turn directions and much more. BlackBerry Maps icons Icon Description Show your current location on the map.
• Page 247 Go to the map screen. Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map.

Page 248: Get Directions

User Guide Applications and features Get directions Check that location services are turned on and that your BlackBerry device has established a GPS connection. In the Maps app, find a place by doing one of the following: On the map screen, search for an address or a place using the search field. In the search results, tap a place.
• Page 249 Change your route preferences You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes or ferries. You can also set the type of route that you want to take (fastest, simplest or shortest).
Page 250. Tap Favorites. Touch and hold the place that you want to remove. Tap Add your work or home address In BlackBerry Maps, you can add your work and home addresses to save time when planning trips and getting directions. In the Maps app, tap> ...
• Page 251 Change default route settings If you always want BlackBerry Maps to show you the fastest or shortest route, or want to avoid certain things on your route, such as motorways, toll roads, car-sharing lanes or ferries, you can change your default settings.

Page 252: About Location Services

Applications and features Change the map language to local In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you "re currently viewing. In the Maps app, swipe down from the top of the screen ...
• Page 253 Turn on Location-based Ads. Turn on or turn off traffic data If traffic data is turned on, your BlackBerry device sends anonymous GPS location information to provide traffic data to BlackBerry applications. On the home screen, swipe down from the top of the screen.

Page 254: Browser

Type a web address or search term into the address bar at the bottom of the BlackBerry Browser. Tap Go. Change the current search engine After you change the search engine, the BlackBerry Browser continues to use the new search engine until you change it again.
• Page 255 Tap the search engine that you want to use. Add a new search engine You can add search engines so that they are available in the drop-down list when you search for a term in the BlackBerry Browser. Note: This feature is not available for some search providers.
Page 256 Change the background color in reader mode> Find files that you have downloaded After you have download a file from the BlackBerry Browser, you can go to the download manager to find it again, open it and share it. In the Browser, tap> ...
• Page 257 Customize the Browser start screen You can change what you see when your first open the BlackBerry Browser. You can set a specific home page, show thumbnails of the web pages that you visit frequently or have visited recently, or open the web pages that were open in your previous Browser session.

Page 258: Delete A Bookmark

User Guide Applications and features View your Browser bookmarks In the BlackBerry Browser, tap> View your bookmarks by tags or in a list In the BlackBerry Browser, tap> Tap Tags or Organizing your bookmarks It "sa good idea to keep your bookmarks organized so that you can more easily find the web pages that you "re looking for.
• Page 259 Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings and change permissions for specific websites in the BlackBerry Browser. About website certificates Certificates help to verify that a website is legitimate. Websites that require more security, such as banking sites, use certificates to help prove authenticity.

Page 260: Security Settings

> Privacy and Security. Security settings Remove History Items Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history. Private Browsing Keep your browsing information (your history, cached files, cookies and so on) only while a browsing session is open.

• Page 261: The Smart Tags Application Explained

  URIs, phone numbers, email addresses and connection information. You can copy the smart tag to an NFC tag, display it as a QR Code, or you can pass the smart tag directly to another BlackBerry device. The Smart Tags app allows you to store the smart tags that you receive and use them or pass them on later.
Page 262 The NFC feature might not be available, depending on your wireless service provider, your administrator "s settings and your BlackBerry device model. You can create your own smart tag to share with other devices, save to an NFC tag, or display as a QR Code.
• Page 263 Use to create a smart tag that identifies a resource by using your own URI (Uniform Resource Identifier). For example, if you create your own application for the BlackBerry device, you can use this tag type to create a smart ...
Page 264 BlackBerry Remember, tap. Tap a message type or application. To send the smart tag to another NFC-enabled BlackBerry device, tap> NFC. Align the backs of the devices. To copy the smart tag to a writeable NFC tag, tap.

• Page 265: File Manager

  Align the back of your BlackBerry device with an NFC tag. File Manager You can use File Manager to view, save, zip and share files and folders on your BlackBerry device. You can also access files that are saved in the cloud.

Page 266: Managing Your Files

View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a file stored on another device: Tap a device.

• Page 267: Transferring Files

  User Guide Applications and features Sort files and folders You can view your files and folders in order by name, date, type or size. You can also decide whether to view your files and folders in ascending or descending order. Tip: To change the way you view your files and folders, tap to view them as a list or to view them as a grid.

Page 268: Calculator

To unzip a file, touch and hold a zip file. Tap Calculator You can use the Calculator app on your BlackBerry device for more than just adding and subtracting. Switch between standard and scientific calculator views, convert a unit of measurement, calculate a tip, and more.
• Page 269 Convert a unit of measurement You can use the Calculator app on your BlackBerry device to convert one unit of measurement to another. The calculator includes many different types of measurements that you can convert, such as temperature, volume and weight. You can easily convert units of measurement and quickly get back to what you were doing.

Page 270: Productivity And Work

BlackBerry Balance technology helps address corporate security concerns without limiting personal use of your BlackBerry device. If your administrator turns on BlackBerry Balance, the device data, apps and network access are separated so that you have a work space and a personal space. The separate spaces help you avoid activities such as accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat.

• Page 271: Change Your Work Space Password

  Change your work space password You might be able to use the same password for your work space password and your BlackBerry device password, depending on the rules set by your administrator. On the home screen, swipe down from the top of the screen.
Page 272 Your administrator must set up BlackBerry Balance and associate your work account with an Enterprise Mobility Management (EMM) solution from BlackBerry. After your admin sets up BlackBerry Balance, a work space is automatically added to your BlackBerry device and you are prompted to finish the activation.
• Page 273 Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 10 OS might be available in your work space, personal space, or both. The following table describes the default behavior for most BlackBerry 10 OS apps.
Page 274 Can I use personal apps on my work "s network? If your administrator turns on BlackBerry Balance technology, depending on the rules set by your administrator, you or your administrator can allow work apps to access your organization" s Wi-Fi or VPN network.
• Page 275 If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from the work space on your BlackBerry device and leave your personal data and applications intact in the personal space. If you store personal data within work apps, for example you add a personal contact to the Contacts app in your work space, that personal data is deleted from your device when your administrator deletes your work space.

Page 276: Blackberry Blend

Turn on mobile network access for BlackBerry Blend BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network, or a computer using a USB cable connection. To turn on the mobile network connection: On your device, on the home screen, swipe down from the top of the screen.

• Page 277: Remember

  If you have many quick settings items, you can swipe right or left to see BlackBerry Blend. Disconnect your device from BlackBerry Blend If you "re away from your computer or tablet, and want to stop a BlackBerry Blend session, you can use your device to disconnect.

Page 278: Add An Entry To The Remember App

Everything you need to remember about the trip is in one place. The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you added a work email account to your device, your tasks, notes and flagged messages from your work account are kept in sync with the Remember app.

• Page 279: Add Tags To An Entry

  Tap Save. Set up a recurring task When you create or change a task in BlackBerry Remember, you can set it to repeat every day, on specific days or times, or at specific intervals. While you "re adding or changing a task, tap Recurrence.

Page 280: Send Something To The Remember App

Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites or Documents To Go files to BlackBerry Remember. In an app, touch and hold the item that you want to send to the Remember app.
• Page 281 Move an entry to a different folder If you have BlackBerry Balance set up on your device, entries associated with a work account can "t be moved to a non- work folder. Also, if a work folder is specifically meant for notes or tasks (for example, folders synced with an email account supported by Microsoft Exchange ActiveSync), you might not be able to move entries in that folder.
Page 282 Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what "s important to you. In a folder or on the Remember folder screen, swipe down from the top of the screen.
• Page 283 I can "t add due dates, tags, voice notes or attachments to an entry If your entry is in a folder that" s synced with an email account or an Evernote account that you added to your BlackBerry device, you might not be able to add due dates, tags or attachments to the entry. Try moving the entry into a new folder.

Page 284: Security And Backup

A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps and services. If you change your BlackBerry device, a BlackBerry ID helps you to transfer data to your new device. Make sure that you use the same BlackBerry ID for all of your BlackBerry devices.
• Page 285 If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted. You can reduce or increase the number of allowed work password attempts in your BlackBerry Balance settings.
Page 286 Settings> Security and Privacy> Device Password. In the Lock Device After drop-down list, select an interval. To automatically lock your device when it "s in a BlackBerry case, on the home screen, swipe down from the top of the screen. Tap Settings> ...
• Page 287 BlackBerry device from a computer. If your device uses BlackBerry Balance technology, in your Balance settings, make sure that you turn off the Use as my device password switch.
Page 288 Display text when your device is locked You can display text on the screen of your BlackBerry device when the device is locked. For example, you can display a favorite quote, emergency contact information or your own contact information so that if you lose your device, anyone who finds it can contact you.

• Page 289: Protect Your Sim Card With A Pin

  BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a map, make it ring (even if it "s in silent mode), or display a custom message on your locked device to provide instructions about how to contact you ...

Page 290: Security Settings

Security settings You can set and change the security settings for applications on your BlackBerry device, and set up parental controls to restrict or limit access to features and content. You can use a smart card and import certificates from your computer to increase the security of data on your device.
• Page 291 BlackBerry Guardian also incorporates technology from software security leader Trend Micro. BlackBerry Guardian is constantly evolving to help identify the most advanced forms of malicious software and privacy concerns. If malicious software is discovered in an app or game after it "s available, the app or game is removed from BlackBerry World.

Page 292: Using Parental Controls

Using Parental Controls Parental Controls are designed to give you more control over how a BlackBerry device can be used and contacted. You can turn off access to certain apps, features and content. You can also restrict incoming phone calls and messages to people in the Contacts app.
• Page 293 10. Follow the instructions on the screen. About smart cards You can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card certificates to send S / MIME-protected messages.

Page 294: Import A Certificate From A Smart Card

Complete the instructions on the screen. Store your smart card password on your device You can set your BlackBerry device to temporarily store your smart card password, so that you don "t have to enter it as often. To clear the cache, lock your device.

• Page 295: Password Keeper

  If you saved the backup file to a media card, insert the media card into your new BlackBerry device. If you didn "t save the backup file to a media card, you can use BlackBerry Link to transfer the records.
Page 296 User Guide Security and backup To copy a record, touch and hold a record. Tap To make a record a favorite, touch and hold a record. Tap. Favorites appear at the top of your password records. To delete a record, touch and hold a record. Tap Tip: You can multiselect records that you want to delete by tapping Use a password record to log in to a website After you set up Password Keeper to use the Password Keeper Browser, you can use a username and password from a ...
• Page 297 User Guide Security and backup To lock Password Keeper manually, tap To change when Password Keeper locks automatically, tap. Turn on or turn off any of the Lock switches. Search Password Keeper In the Password Keeper app, tap Enter the title, username, website name or notes you are searching for.
Page 298 User Guide Security and backup Turn off the Allow clipboard copy switch. Hide or show passwords in Password Keeper In the Password Keeper app, do any of the following: Swipe down from the top of the screen. Tap. Turn on or turn off the Show password switch. ...

• Page 299: Legal Notice

  This documentation, including all documentation incorporated by reference herein, such as documentation provided or made available on the BlackBerry website, is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation or warranty of any kind by BlackBerry Limited and its affiliated companies ("BlackBerry") and BlackBerry assumes no responsibility for any typographical, technical or other ...
Page 300 Installation or use of Third Party Products and Services with BlackBerry "s products and services may require one or more patent, trademark, copyright or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so.
• Page 301 BlackBerry. The terms of use of any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY BLACKBERRY FOR PORTIONS OF ANY BLACKBERRY PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.

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Summary

• Blackberry Z10 - page 1

• Blackberry Z10 - page 2

  Published: 2013-09-26 SWD-20130926111353716 ...

• Blackberry Z10 - page 3

  Contents Welcome ................................................ .................................................. .................................................. ... 8 BlackBerry 10: new apps and features ....................................... .................................................. .................. 9 Getting started ................... ...

• Blackberry Z10 - page 4

  Transfer data to a new device using a computer and BlackBerry Link ...................................... ...................... 27 Transfer data from a BlackBerry 7 device using a media card ................ .................................................. ..... 28 Transfer data to a new device using BlackBerry Protect ................................ ...

• Blackberry Z10 - page 5

  Type faster with automated assistance settings ............................................ ................................................ 41 Cut , copy, and paste text ............................................ .................................................. ................................ 42 Selecting word suggestions that appear while you type ...

• Blackberry Z10 - page 6

  Send a message from the BlackBerry Hub ........................................... .................................................. ....... 56 Reply to or forward an email .................................... .................................................. ................................... 56 Attach a file to an email or text message ..... ......... ...

• Blackberry Z10 - page 7

  Download and buy apps, games, music, and videos ....................................... ............................................... 70 Change your payment options ................................................ .................................................. .................... 70 Rate and review an app or a game that you downloaded ............ ...

• Blackberry Z10 - page 8

  Welcome The BlackBerry Z10 smartphone is built to keep you moving, and so is this User Guide. Here, you can find tips on understanding the basics quickly and get introduced to some of the unique features of BlackBerry 10 OS. There is a lot more to learn about BlackBerry 10 OS, so you can access the full, updated User Guide by tapping Help on the ho ...

• Blackberry Z10 - page 9

  BlackBerry 10: new apps and features Introducing the reinvented BlackBerry - an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views - your messages, your running apps, and all apps - BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple ges ...

• Blackberry Z10 - page 10

  BlackBerry Story Maker BlackBerry Story Maker allows you to combine your pictures, videos, and music into a stunning HD movie that you can view later and quickly share with others. You can select a song for background music, add intro titles and end credits, and apply themes. BlackBerry Remember A combination of memos and tasks, BlackBerry Remember ...

• Blackberry Z10 - page 11

  Picture editing You can edit pictures directly on your device. Crop and rotate the picture, reduce red-eye, or apply a variety of enhancements and artistic styles. Video editing You can edit videos directly on your device. Change the length of the video, rotate the image, and make enhancements such as brightness and color. Search You can search you ...

• Blackberry Z10 - page 12

  BlackBerry Balance Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between your work space and personal space with a simple gesture. User Guide BlackBerry 10: new apps ...

• Blackberry Z10 - page 13

  Getting started Inserting the SIM card, battery, and media card Remove the battery door Tip: The battery door is flexible and may bend when you remove it. To remove the battery door, pull up the bottom of the battery door. Insert or remove the SIM card Do one of the following: To insert the SIM card, slide it into place as shown. To remove ...

• Blackberry Z10 - page 14

  Insert or remove the battery and a media card Before you start using your BlackBerry device, it is recommended that you charge the battery. The battery in the box that your device came in isn "t fully charged. A media card is optional. If a media card is included, it might already be inserted. Do one of the following: To insert the battery, ...

• Blackberry Z10 - page 15

  To remove the battery, from the end opposite to the battery contacts, lift and pull the battery out. Set up your device The first time your BlackBerry device starts, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After the initial se ...

• Blackberry Z10 - page 16

  Add your email, BBM, instant messaging, and social networking accounts Set up your payment options for purchases you make from the BlackBerry World storefront Transfer data from a device running BlackBerry 7 or 7.1 Customize and personalize your device settings Watch tutorials or open the Help app to learn more about BlackBerry ...

• Blackberry Z10 - page 17

  Icon Description View webpages more easily using the reader mode, and share webpages quickly with your contacts. Calendar View all your events in one place, including events you added from your email accounts and social networking accounts. You can filter events according to your account. BBM Chat in real time by using text or video, and share file ...

• Blackberry Z10 - page 18

  Icon Description Follow the stories, ideas, and opinions that interest you by sending and receiving short messages known as tweets. LinkedIn Build and connect with your professional network and get access to ideas and opportunities for your career. Maps Search for places, get turn-by-turn directions, and save favorite places. Games Find games to do ...

• Blackberry Z10 - page 19

  Icon Description Adobe Reader View PDF files on your device and share them with others over email, BBM, and more. Phone Place conference calls, check voice mail, or move a call to BBM Video. Camera Includes front and rear cameras, and a Time Shift mode to help you capture the perfect picture. Setup Set up your accounts, personalize your device, and ...

• Blackberry Z10 - page 20

  Icon Description Phone call Notification messages from apps and services such as BlackBerry World Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. You can also slide your finger to view the home screen. For example, if you "re looking at the BlackBerry Hub, you can slide your fin ...

• Blackberry Z10 - page 21

  Select items Do any of the following: To select an item, simply tap it. If the item can be opened it will open, if not it will be highlighted. To highlight an item without opening it, touch and hold the item. To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap additonal ite ...

• Blackberry Z10 - page 22

  Zoom in to or zoom out from the screen If you want a closer view of a detail in an image, or if you "re having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Slide your fingers apart to zoom in, or slide your fingers together to zoom out. Move items from one place to anot ...

• Blackberry Z10 - page 23

  Minimize apps and show your Active Frames When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don "t need to do things like save and close documents before you use the browser, or restart your browser session after you check your email. Swipe up from the bottom of the screen. Tip: Wh .. ...

• Blackberry Z10 - page 24

  To find the settings and help, swipe down from the top of the screen. In an app, you can see the settings for that particular app. If you are not in an app, you can see the device settings. About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use ...

• Blackberry Z10 - page 25

  Using the BlackBerry Voice Control app The Voice Control app can make multitasking easier by allowing you to perform a variety of actions and tasks with your voice. Instead of navigating to a specific app, you can simply open the Voice Control app and speak your commands. You can use the Voice Control app to do the following: Make a call. S ...

• Blackberry Z10 - page 26

  Device Switch Before you switch devices For information about how to switch to a BlackBerry device from an older BlackBerry device or a third-party device, visit www.blackberry.com/deviceswitch. Learn what transfer options are available to you The types of data transferred depends on the transfer method you use and the type of smartphone you "...

• Blackberry Z10 - page 27

  If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry ID that you used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World ...

• Blackberry Z10 - page 28

  2. Open BlackBerry Link. 3. Connect your current BlackBerry device to your computer using a USB cable. 4. Complete the instructions on the screen. 5. When prompted, connect your new BlackBerry 10 device using a USB cable. 6. Complete the instructions on the screen. Note: Email accounts and unsupported applications aren "t transferred to your ne ...

• Blackberry Z10 - page 29

  Transfer data to a new device using BlackBerry Protect To use this feature, the BlackBerry Protect app must be installed on your previous BlackBerry device. Your previous device must be running BlackBerry 7.1 or earlier. You can use BlackBerry Protect to move supported data from your previous device to your new BlackBerry 10 device. 1. On your prev ...

• Blackberry Z10 - page 30

  Restoring your BBM contacts and groups The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the following: If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or on a device running BlackBerry 7 or later to transfer your de ...

• Blackberry Z10 - page 31

  Tips after switching devices After you have finished switching BlackBerry devices, consider doing the following: If you have a media card, move it from your old device to your new device. To receive all of your messages and updates, add email and social networking accounts to your new device. Wipe your old device to delete all of your d ...

• Blackberry Z10 - page 32

  you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password. Some of the data from my previous device isn "t on my new device The type of device you transferred data from and the version of device software on yo ...

• Blackberry Z10 - page 33

  What makes my BlackBerry 10 device different from other BlackBerry devices? How do I get to the menu? There is no Menu key on BlackBerry 10 devices. You can open menus by tapping the icons at the bottom of the screen, and by touching and holding items on the screen. How do I get back to the home screen? In many apps, you can tap Back to return ...

• Blackberry Z10 - page 34

  How do I change my settings and options? You can change the settings in an app by swiping down from the top of the screen and tapping. In many apps, you can also tap to see other options. To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen and tap ...

• Blackberry Z10 - page 35

  Where are my ring tones and notification profiles? BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off. You can quickly turn on Silent mode by swiping down from the top of the home screen and tapping. You can set custom ring tones for contacts in the Co ...

• Blackberry Z10 - page 36

  To get to the BlackBerry Hub, on the home screen, slide your finger right. You can also peek at the BlackBerry Hub or open it from anywhere on your device using a simple gesture: Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, yo ...

• Blackberry Z10 - page 37

  Where do I find my files? You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space. The separate spaces help you to avoid accidentally copying wor ...

• Blackberry Z10 - page 38

  What is BlackBerry Link? BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device. You can use BlackBerry Desktop Software with devices that are running BlackBerry 7.1 and earlier. BlackBerry Link is software that you can install on your computer to link data, media files, and applications ...

• Blackberry Z10 - page 39

  Get your message out with the BlackBerry Keyboard The BlackBerry Keyboard learns your style of writing and adapts to how you type. It understands what you want to say and suggests words to help you type faster, more accurately, and with the least amount of effort. Respond to emails, stay connected with BBM, or work on an important document on the g ...

• Blackberry Z10 - page 40

  Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there "s nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Delete a word Swipe one finger back across the keyboard. Note: If you type in a right-to -left language, swipe from left to right. User Guide Get y ...

• Blackberry Z10 - page 41

  Type an accented character 1. On the BlackBerry Keyboard, touch and hold the letter that you want to add the accent to. 2. When accented characters appear above the letter, slide your finger onto the accented character that you want to type. 3. Lift your finger. Tip: To type an uppercase accented character, tap first. Or, when your finger is on the ...

• Blackberry Z10 - page 42

  2. Tap Settings> Language and Input> Prediction and Correction. 3. Tap the settings that you want to change. Cut, copy, and paste text 1. To highlight text, touch and hold the text. To change your selection, move the cursor indicators. 2. Do one of the following: To copy the text, touch and hold the highlighted text. Tap. To cut t ...

• Blackberry Z10 - page 43

  Get there faster with keyboard shortcuts User Guide Get there faster with keyboard shortcuts 43 ...

• Blackberry Z10 - page 44

  Connections Check which wireless networks your device connects to Your BlackBerry device won "t necessarily connect to every type of network that" s listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan. For more info ...

• Blackberry Z10 - page 45

  Your device is connected to the network type shown but the network functionality is limited. You "re likely able to make a phone call, but not able to access the Internet or view email messages. You have no mobile network coverage. Your device is roaming. Extra charges might apply. You are connected to the BlackBerry Infrastructure. The number ...

• Blackberry Z10 - page 46

  Tips: Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn ...

• Blackberry Z10 - page 47

  connection, so it "s useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet t ...

• Blackberry Z10 - page 48

  Connect to a Wi-Fi network When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you "re within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically. 1. On the home screen, swipe down from the top of the screen. 2. Tap Wi- Fi. 3. If the Wi-Fi switch is Off ...

• Blackberry Z10 - page 49

  Check that you "re in a Wi-Fi coverage area. If you" re connecting to a home network, see if other wireless devices are able to connect. If other devices can "t connect you might need to reset your router. If you" re connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. Yo ...

• Blackberry Z10 - page 50

  When Bluetooth technology is on, turns blue and appears in the upper-left corner of the screen. To turn off Bluetooth technology, tap again. Pair and connect with a Bluetooth enabled device Before you can connect your BlackBerry device with another Bluetooth enabled device, you must pair them. 1. On the home screen, swipe down from the top of the s ...

• Blackberry Z10 - page 51

  Pay for your morning coffee without taking out your wallet. Grab a coupon from a poster you see on the street. Gain access to your building when you get to work. Send a webpage you "re viewing to a friend. Add a friend to your BBM contacts. Copy smart tag information to an NFC tag. These are just a few of the things you ...

• Blackberry Z10 - page 52

  Stay connected with BlackBerry Hub Notice the blinking red light? Now it’s even easier to stay close to what’s important to you. Simply peek into BlackBerry Hub from any app with a swipe to effortlessly flow in and out of your messages and conversations. As you are writing an email to your mother with the details of your flight, you notice the ...

• Blackberry Z10 - page 53

  Set up an account on your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings> Accounts. 3. If you already added an account to your device, tap to add another account. I c ...

• Blackberry Z10 - page 54

  BlackBerry Hub icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn & apos ...

• Blackberry Z10 - page 55

  Icon Description Read text message Text message with attachment (MMS) Draft text message Peek at your messages in the BlackBerry Hub from anywhere Whether you "re on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1.From the bottom of the screen, slide your finger up just a litt ...

• Blackberry Z10 - page 56

  1. In the BlackBerry Hub, tap. 2. Tap the type of messages that you want to see. To see all of your messages again, tap> Hub. Search for a message 1. In the BlackBerry Hub, tap. 2. Type a search term. To filter your search results by sender, date, subject, and more, tap. Send a message from the BlackBerry Hub From the BlackBerry Hub, you ca ...

• Blackberry Z10 - page 57

  To reply to all recipients of the email, tap. To forward the email, tap. Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap. You might need to hide the keyboard to see the icon. 2. Browse to the file. ...

• Blackberry Z10 - page 58

  Peek at your messages and notifications while you "re composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view. Check your upcoming events from the BlackBerry Hub You can always check your agenda in the Calend ...

• Blackberry Z10 - page 59

  Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1. In an email, tap>. 2. Enter any additional information for the meeting. 3. Tap Save. Add a contact from the BlackBerry Hu ...

• Blackberry Z10 - page 60

  See the world through BBM Share and be seen with BBM Video. Switch from a BBM chat to a BBM Video conversation, to catch up face-to-face and share what’s on your screen. Your mother wants to see what you plan to wear to her important piano recital, so you start a BBM Video conversation to show her your new shirt. She can "t believe the price ...

• Blackberry Z10 - page 61

  Message has been read Message hasn "t been sent yet Tip: Verify that your device is connected to the Internet. Message couldn" t be sent Tip: Touch and hold the message, and tap. or Contact is available for a video or voice chat You or the contact is busy Contact is listening to music BBM Groups You like this picture Comments have been add ...

• Blackberry Z10 - page 62

  Unlike text messaging, where you might pay for each text message regardless of how brief the message might be, BBM uses your data plan so that you can express yourself in as many, or as few, messages as you want. 1. Tap. 2. Tap a contact. 3. Type your message or select an emoticon. 4. Press the Send key. Tip: Have something that you want to sh ...

• Blackberry Z10 - page 63

  To attach a file, tap. To ping the contact, tap>. Tip: When you receive a picture in BBM, it is a scaled-down version. You can touch and hold the image and tap to request a better quality image that you can print. Invite others to a chat 1. In your chat, tap. You might need to hide the keyboard to see the icon. 2. Select some contact ...

• Blackberry Z10 - page 64

  Switch cameras or share your screen By default, your front-facing camera is used during BBM Video chats. In a BBM Video chat, do any of the following: To switch to your rear-facing camera, tap. To share your screen, tap. User Guide See the world through BBM 64 ...

• Blackberry Z10 - page 65

  Time travel with your camera Having trouble getting the perfect shot? Time Shift mode captures a few milliseconds before and after your photo, so that you can pinpoint and adjust exact moments of your picture to create the perfect shot. Simply scroll back and forth on the dial to open one friend's eyes and catch your other friend smiling, then co ...

• Blackberry Z10 - page 66

  Take a picture Tip: To make sure that your picture looks the best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture. 1. Make sure that is selected. 2. To change what the camera focuses on, drag the focus box anywhere on the s ...

• Blackberry Z10 - page 67

  Access the Camera app from the Lock screen On the Lock screen, touch and hold. Using Time Shift mode Time Shift mode lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any person until ...

• Blackberry Z10 - page 68

  6. Tap anywhere on the screen. 7. Tap. User Guide Time travel with your camera 68 ...

• Blackberry Z10 - page 69

  Enhance your experience with BlackBerry World Discovering great apps is easier than ever with app recommendations. Choose an app that matters, then choose how to share it - whether it's sharing to social sites with a couple of gestures from within the app or to a friend's NFC enabled BlackBerry smartphone with a tap, sharing is quick and simp ...

• Blackberry Z10 - page 70

  To search the entire BlackBerry World, on the BlackBerry World home screen, tap. To search in a specific section (apps, games, music, or videos), tap. Tap Apps, Games, Music, or Video. Tap. To search using a recent search term, tap. Tap a recent search term. Download and buy apps, games, music, and videos Apps, games, and music ...

• Blackberry Z10 - page 71

  2. Tap My Apps & Games. 3. Touch and hold an app or a game. 4. Tap. 5. Type your review. To add a star rating, slide your finger to the left or right across the star icons. Download an update to an app or a game 1. On the BlackBerry World home screen, tap> My World> My Apps & Games. 2. At the top of the screen, if necessary, tap ...

• Blackberry Z10 - page 72

  Delete an app from your home screen 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. 2. On an app icon, tap. Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can "t be deleted, and the delete icon will not appear on these app icons. Reinsta ...

• Blackberry Z10 - page 73

  Keep current with Calendar Spend less time managing schedules and tasks with a smartphone that anticipates what you need and handles the details for you. The Calendar even suggests attendees and show you their recent messages and social updates. You have some time to catch up on work at the airport while you are waiting for your return flight.You r ...

• Blackberry Z10 - page 74

  Tip: To see a 6-month view of the calendar, in the month view, at the top of the screen, touch the month and drag your finger down. Find email and files associated with an event Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you "re meeting with people to review a document ...

• Blackberry Z10 - page 75

  While you "re creating or changing an event, in the Participants section, tap the Invite field. If the person you" re adding is in your contact list, start typing a name. Tap the name from the list. If the person you "re adding is a part of your organization, and you added your work account to your device, type the name. Tap Loo ...

• Blackberry Z10 - page 76

  Remember Collecting and organizing tasks, notes, and more with the Remember app BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders, categorize the entries with tags, record voice notes that are rela ...

• Blackberry Z10 - page 77

  Add tags to an entry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. 1. In the Remember app, tap an entry. 2. Tap>. Record a voice note You can use BlackBerry Remember to record voice notes. 1. In a folder or on the Rememb ...

• Blackberry Z10 - page 78

  Legal notice © 2013 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and / or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. HDMI is a trademark of HD ...

• Blackberry Z10 - page 79

  CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INF OROSS CORR. , FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WI ...

• Blackberry Z10 - page 80

  STL100-3 STL100-4 Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada User Guide Legal notice 80 ...

Manufacturer Blackberry Category Cell phone

Documents that we receive from a Blackberry Z10 device manufacturer can be divided into several groups. These are in particular:
- Blackberry technical drawings
- Z10 operating instructions
- Blackberry product passports
- information brochures
- energy labels Blackberry Z10
All of them are important, but we will find the most important information from the point of view of the user in the user manual for Blackberry Z10.

The group of documents, defined as user manuals, is also divided into more detailed types such as: Blackberry Z10 installation instructions, user manuals, short instructions or Blackberry Z10 user manuals. Depending on your needs, you need to search for the required document. On our website you can view the most popular instructions for using the product Blackberry Z10.

A complete manual for the device Blackberry Z10, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Blackberry Z10 by users. Manuals are usually written by a technical writer, but in a language understandable to all Blackberry Z10 users.

A complete Blackberry manual, should contain several basic components. Some of them are less important, such as: cover / title page or author's pages. However, the rest should give us information that is important from the user's point of view.

1. Introduction and recommendations on how to use the manual Blackberry Z10- At the beginning of each manual you should find directions on how to use the book. This should contain information regarding the location of the Blackberry Z10 content, the FAQ and the most common problems - that is, the places that users most often look for in each user manual.
2. Content- an index of all tips related to the Blackberry Z10 that we will find in this document
3. Tips for Using Basic Features of Your Blackberry Z10- which should make it easier for us to take the first steps while using the Blackberry Z10
4. Trouble- a systematized series of actions that will help us diagnose and in the future the order of solving the most important problems of the Blackberry Z10
5. FAQ- most frequently asked questions
6. Contact details Information on where to look for the contact information of the manufacturer / service center of the Blackberry Z10 in a given country if you cannot solve the problem yourself.

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